AKSHAY TOMAR +919810307721 akshaytomar87@gmail.com
Sr. Customer Service Associate
5 June, 2017 - April, 2018
Udyog Vihar, Gurgaon, Haryana, India
Answering inbound calls.
Developing new clients and negotiating with them for securing profitable business.
Forecasting sales targets and executing them in a given time frame thus enhancing client.Sales
Handle Presentations, Product demos and interaction with all key people and convince them implicitly, closing the case keeping all the major aspects in front and increased sales growth.
Channel Management & Distribution Planning & Developing and appointing new business partners to expand product reach in the market and working in close interaction with the dealers and distributors to assist them to promote the product.
Client Relationship Management Managing customer centric operations and ensuring customer satisfaction by achieving delivery and service quality norms.Identifying improvement areas & implementing measures to maximise customer satisfaction levels.