TVS Ahinsa

Role Summary

Handled retail sales of two-wheelers, focusing on customer engagement, product demonstration, and conversion. Supported end-to-end sales cycle from inquiry to delivery, ensuring a smooth buying experience.

Key Responsibilities

Customer Engagement & Sales

• Attended walk-in customers and understood purchase requirements

• Presented vehicle options, features, and pricing details

• Drove conversions through effective communication and follow-ups

Product Demonstration

• Conducted vehicle walkthroughs and test ride coordination

• Explained specifications, mileage, and maintenance aspects

Sales Process Management

• Assisted with booking, documentation, and order processing

• Coordinated with finance/insurance teams for approvals

Lead Handling & Follow-Ups

• Managed inquiries and maintained customer database

• Conducted follow-ups to close pending leads

Showroom Operations Support

• Maintained display readiness and vehicle presentation

• Supported daily showroom activities and coordination

Key Achievements

• Achieved consistent sales conversions in showroom environment

• Improved customer engagement through effective product presentation

• Supported smooth delivery and documentation processes

Skills & Competencies

Retail Sales | Automobile Sales | Customer Handling | Product Demonstration | Lead Conversion | Sales Coordination

Business Impact

Contributed to showroom revenue by converting customer inquiries into sales, ensuring a seamless buying journey, and maintaining strong customer engagement in a competitive retail environment.