Role Summary

Managed housekeeping and facility operations under a vendor engagement model, delivering workforce supervision and service execution at client locations. Ensured operational efficiency, hygiene standards, and alignment with client requirements in a structured facility environment.

Key Responsibilities

Facility & Housekeeping Operations

• Supervised daily cleaning and maintenance across assigned areas

• Ensured hygiene, sanitation, and presentation standards were consistently met

Workforce Management

• Managed staff deployment, shift scheduling, and attendance tracking

• Monitored team performance and ensured task completion as per SOPs

Client Coordination

• Acted as point of contact for client-side requirements and updates

• Addressed operational issues and ensured timely resolution

Inventory & Material Management

• Handled stock of cleaning materials and housekeeping supplies

• Ensured optimal usage and availability of resources

Compliance & Process Execution

• Ensured adherence to safety, hygiene, and operational protocols

• Maintained daily reports and operational checklists

Key Achievements

• Maintained high standards of cleanliness and facility readiness

• Improved workforce efficiency through structured supervision

• Ensured smooth service delivery with minimal operational disruptions

Skills & Competencies

Facility Management | Housekeeping Supervision | Workforce Management | Client Coordination | Inventory Control | Operations Execution

Business Impact

Delivered reliable facility and housekeeping services under a vendor model, ensuring consistent service quality, operational stability, and client satisfaction across deployment sites.