Worked for Ethiopian Airlines on sabre systems.

Solving client queries, on product or market in general.

Providing product and service information like Baggage Allowance and Flight Information.

Making New Reservations, handling exchanges and ticket refunds.

Inbound Calling Profile for Ethiopian Airlines, one of the members of Star Alliance.

Making new reservations, full and partial Exchanges and Refunds. Providing visa, cargo, baggage information services.