Worked on Amadeus and Sabre.

Managing business reputation on various websites such as Better Business Bureau and other on social media handles.

Going through daily log of voice messages and email requests received offline for creation of new client base. 

Handling customer grievances, and working with various US banks and customers to settle chargeback and ADM.

Emails department.Working with various US banks and customers to settle chargebacks. Managing business reputation online on social media on various websites such as Better Business Bureau.

 Worked as quality analyst on inbound calls. Handled Credit Card Verification and Ticketing profiles as well. 

Liaising with Suppliers and Customer’s directly at global market  Analyzing various work reports and providing summary to Manager.