THE SPIEL
This is usually the information you provide after your initial greet and the guest has settled a moment
Think about the spiel as a tinder profile for the food and restaurant. We aren’t sharing life stories (yet)
Relax, know and be genuine when sharing information.
We are the only 801 Fish in Denver so the first few weeks or months many guests will be first time guests
Finally, make sure the guest is engaged in what you are sharing.
BULLET POINTS TO SHARE:
Familiarize them with 801 (Perhaps ask: Are you familiar with 801?)
Family owned and operated
Jimmy and Jamie Lynch
Let them know we have a presence in the city – you may be familiar with our sister restaurant 801 Chophouse in Cherry Creek
3 concepts – Chophouse, Local & Fish – with this Fish being our newest store
What are we about
Prime Fish and Seafood Dining experience(meaning the statements below)
Global
Freshest Fare
Boat to Table in 36 hours
Notable Vendors
The Menu:
o Freshest selections, Changing Often
o Use the menu as a map
o Dishes are shared plates
o Caviar selections and On Ice
90 minutes fish to tin
Multiple East and West Fresh Daily
The Champagne and wine selections/pairings
o Hot Apps, Salads
o Mains are composed plates
o Menu can be enjoyed in many ways
The Service:
o Served as ready
o Exception: Mains can be coursed
• Offer to answer questions
• Give the space and time to decide