Reserve II 10D

Welcome! 🌟

We're so excited to have you in Reserve II 10D on Sugar Mountain! Whether you’re here to relax, explore, or both—we hope you enjoy your stay.

This page contains everything you need for a smooth and enjoyable stay. Be sure to read through all sections carefully — especially the House Information section near the bottom, which includes important details about laundry, heating/cooling, appliances, and more.

Thank you for taking a few minutes to review everything. It helps ensure your stay is as comfortable and hassle-free as possible!

Your Host:
Dereka’s High Country Vacations
📱 (828) 898-9876
📧 info@vacationsugar.com

🌐 vacationsugar.com

📍 106 Sugar Mountain Drive, Sugar Mountain NC 28604

If you need anything during your stay, don’t hesitate to reach out!

More Welcome Guide Information 🌳

Click the page you want to visit.

Location 📍

You’re located in The Reserve II, a condominium community perched near the summit of Sugar Mountain. At an elevation of around 5,200 feet it offers panoramic, multi-layered views of the Blue Ridge Mountains.

The address here is: 146 Pleasant View, Sugar Mountain NC 28604

Wifi Information 📶

Network Name: SpectrumSetup-18
Password: sillyfox992 

Tip: Save the password to your phone or write it down for easy access.

House Rules 🏠

• Check-Out Time

  • 10:00am 

  • Please Note: Your front door code will stop working at your Check-Out Time on your departure day; be sure to gather all your belongings and check out by this time

• Front Door Lock

  • Make sure you know your Access Code before leaving, you will need it to get back in

  • To lock the door when leaving press the Yale button at the top of the keypad

  • To unlock the door when returning, type in your 6-digit code then press the checkmark on the keypad

• Reserve II Entrance Gate

  • Please stop by our Office to pick up your entrance gate keycard for access to the Reserve II complex

  • The keycard must be returned to our Office at Check-Out; failure to return it will result in a Lost Key Fee

• Parking

  • Display your DHCV Parking Pass at all times

  • Please only park in front of Building 9

  • There is a 2 car maximum, if you are in need of overflow parking please reach out to our office

• Pets

  • No pets allowed

• Shoes

  • Please do not wear your ski boots or golf shoes inside

Before You Check Out 🧹

We appreciate your help with the following:

• Take out the trash to enclosed outdoor bins 🐻

  • Using Google Maps you can click the link for directions to the Village of Sugar Mountain Household Waste Site

  • do not leave trash unattended outside for any period of time 🐻

• Load and start the dishwasher

• Leave used towels in the bathrooms

• Leave any beds that were slept in unmade

• Return any moved furniture to original place

Don't Forget!

Stop by the Office to return your Reserve II Entrance Gate keycard

Thank you for helping us keep the space ready for the next guest!

⭐ If you don't have breakfast plans after your Departure, we highly recommend stopping by High Country Pies for a breakfast pie to-go on your way out of town; they are located at 3277 Tynecastle Hwy, Banner Elk, NC 28604 

House Information 🏡 

• Deck Sliding Doors

  • There is a lock on the Handles for the sliding glass doors, as well as a Foot Lock

  • Foot Lock: you must push the lever on the front of the Foot Lock in to unlock, and push the top of the Foot Lock down to lock it back up

• Dishwasher 🍽️

  • Use the Cycle button (far left) to select your wash cycle

  • Choose any option buttons in the middle as desired

  • Turn the Start knob (far right) to select your extras or begin

  • The dishwasher will start automatically once closed

• Laundry 🧺

  • Washer

    • Turn the Load Size knob (left side) to your desired setting

    • Choose your Wash Temperature next

    • Turn the Cycle knob (far right) to select your preferred wash cycle

    • Pull the knob to start the washer, and push it in to stop

  • Dryer

    • Turn the Cycle knob (far left) to select your desired setting

    • Press the Start knob (far right) to begin drying

    • To stop, simply open the dryer door

    • The lint tray is located just below the Start knob — please clean it after each use

• Sliding Glass Doors 🚪

  • There is a foot lock at the bottom right of the door

• To unlock, push the small tab on the front inward

• To lock, push the top circular piece down

• There is also a lock behind the handle — turn it to the right to unlock

Thank You! 🌟

Thanks again for choosing to stay at Reserve II 10D. We hope you had a wonderful time.

If you enjoyed your stay let your friends know by leaving us a 5-star review! 

If you feel like there was something we could improve on please feel free to reach out to our office to talk with one of our local staff members. 

Safe travels and come back soon!

Dereka’s High Country Vacations Team
📱 (828) 898-9876
📧 info@vacationsugar.com

🌐 vacationsugar.com

📍 106 Sugar Mountain Drive, Sugar Mountain NC 28604

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