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What is Talking Points?
What is Talking Points?
TalkingPoints is an education technology nonprofit with a mission to drive student success by using accessible technology to unlock the potential of family engagement in children’s education. Our multilingual technology platform connects and empowers families and teachers by using human and AI-powered, two-way translated communication and personalized content. Link to their page - Click here
What does this mean for you?
What does this mean for you?
Classroom teachers, building leaders, and staff that supports our classrooms (such as counselors, social workers, and more) have the ability to text families of our students and have the text messages translated. There is a web-based platform for our staff to use. Families can receive to his/her/their personal devices (ie- cell phones) or create an account and use the app/website.
Trouble with Talking Points? Chat with Support!
Trouble with Talking Points? Chat with Support!
If you are seeing issues with Talking Points in TSD. Please share! One of the ways to share is using the Chat With Support feature. Use the Animated Gif below to help you find the feature in Talking Points.
Teachers: Frequently Asked Questions about Talking Points
Teachers: Frequently Asked Questions about Talking Points
How do I send my first message in Talking Points?
How do I send my first message in Talking Points?
Sign in to Talking Points.
Click "Compose Message".
Choose to message the whole class or just a few families.
Type your introductory message.
Review the message.
Click "send".
Step 3 of this support article from Talking Points will help too. https://intercom.help/talkingpoints/en/articles/1289712-talkingpoints-getting-started-guide
When will Google Voice turn off? When will Talking Points be available?
When will Google Voice turn off? When will Talking Points be available?
Yes, Google Voice is will no longer be used after June 17th, 2022.
Talking Points is available for many staff now! Not for you? Don't know how to get started? Contact Theren Hayes in Teaching and Learning and start a discussion for what next steps can be for Talking Points.
Talking Points is not working. Who do I call?
Talking Points is not working. Who do I call?
Class room teachers: Talking Points accounts are organized in two ways; a data pull from Skyward for the teacher of record or manually added. If you do not see your access to Talking Points in Clever's single sign on, then please reach out to Hsianyu Kuo or Theren Hayes for help with Clever.
If you are having issues with Talking Points and not connnected to a classroom in Skyward or are coteaching a class, connect Theren Hayes in Teaching and Learning to help.
Will Talking Points replace Google Voice?
Will Talking Points replace Google Voice?
Yes. Google Voice will go away. Talking Points will replace the ability to message/text families as Google Voice did. Talking Points does not have a calling feature. The phones in our classrooms and offices will be the primary calling service
Where can I find info on functions of Messages in Talking Points?
Where can I find info on functions of Messages in Talking Points?
This support article from Talking Points lists out a number of supports and answers for Messages - https://intercom.help/talkingpoints/en/collections/2277917-messaging#new-messages
What is the difference between direct messages or Class Announcements?
What is the difference between direct messages or Class Announcements?
This support article from Talking Points will help you to see the difference between a direct message or Class announcement; https://intercom.help/talkingpoints/en/articles/5453549-direct-messages-vs-class-announcements .
Family Needs and FAQS about Talking Points
Family Needs and FAQS about Talking Points
Why should I use the app as a family support for my child?
Why should I use the app as a family support for my child?
The Talking Points application has its advantages. It works on both Android phones or Apple (iOS) phones. Other advantages are:
Languages in the app can be changed more easily. - Link from Talking Points
There are features for inputting the text.
Families that have more than one child in Tukwila School District see the messages organized differently in the app. Adding a level of organization and help for tracking which teacher/school sent which message.
Do I have to use the app?
Do I have to use the app?
No. Families do not need to have the web-based or smartphone app. Texting/SMS services are ok. There are advantages and disadvantages for using the app or texting only.
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