iPads 

Frequently Asked Questions:

• Question: Can I download apps?  

  • The teacher iPads have the Self-Service apps on the iPads. Self-Service app  will be the place that apps are pushed to  and then able to be installed (or reinstalled for issues or updates of the app).  or remotely installed.

• Question: How do I request new apps?

  • To request new apps, email Melissa Aar or Theren Hayes.  Please include examples of a few IEP goals that each of the apps will address.  A number of apps were requested and approved previously.  Once they are pushed out to devices, Melissa or Theren will send an email to notify the recipients of the apps.  

•  Question:  What if I am asked the Asset Number or Name of my iPad?  How can I find that? 

  • The Asset Number is a 5 digit number on the asset tag sticker.  This sticker is on the back of the iPad.  You can also find the name of the iPad by doing the following: Go to Settings> General > About > Name .  The iPad name is used to specify one iPad from another.  This video shows how to find the name. 

• Question: What do I do about updates?

  • If you get a message that pops up on your iPad about an update available, you can hit cancel/ignore and install it when you have 10-15 minutes of time that you won't be using the iPad.

• Question: What do I do with my iPad at the end of the school year?

  • All iPads will need to be turned into  Theren Hayes, Melissa Aar, or Jane DemelloLong by 3:30 on the last student day .  The iPads will then be stored as a group with the tech department.  If you return in the fall, we will make every effort to ensure that you will receive the same device(s) that you were using.  

• Question: Can the tech department help me with my iPad? 

  • Yes.  If there is an issue with "no wifi" or physical breakage, then please put in a help desk ticket.