Support and Training

Support and Training

For assistance or support, chat EZLynx Support 💬 in the top right hand corner or email support@ezlynx.com 📧

• EZLynx University: Interactive Training Courses 🎓- On demand and at the user’s leisure. We find when customers complete this before the live group webinar it's most beneficial. It allows everyone to start at the same level and understand the baseline of using EZLynx. 

• Live Instructor led Webinar Training 👨🏻‍🏫- We have created many different webinars that cover a wide range of topics for anyone in your agency to register for. These will be no more than 1 hour for each webinar, and are held weekly. Once registered, you will receive a confirmation email detailing how you should join the webinar. Please keep in mind the webinar times are in Central time.

• Office Hours ⏰- A public, drop-in Q&A session to ask specific training questions as you learn, practice, & apply EZLynx workflows

• Knowledge base 🧠- Inside EZLynx there's an extensive supply of documents, videos, and guides for clients to self-service. We are consistently adding to this knowledge base to improve its usability for our customers.

• Prerecorded YouTube videos 🎥- We have utilized YouTube to deliver pre recorded information for you to access whenever you would like without waiting for an appointment. They cover a lot of the same information that can be found in the live instructor-led webinar training. If you enjoy the content, please feel free to subscribe to the channel as we are consistently adding new videos to improve its usability.