We now have a new tool to help us connect with clients in a unique way: Thanks.io, a direct mail automation platform that uses a hyper-realistic handwriting engine to send personalized, handwritten letters.
Why use it?
Personal Touch: Stand out by sending a genuine, handwritten letter.
Higher Engagement: Handwritten mail has higher open and response rates than digital communication.
Show Appreciation: A simple, personalized note can go a long way in building client relationships.
What can you send?
A congratulatory note for a client's new baby, car, or other milestone.
A thank-you after a great phone call.
A caring message during a difficult time, like a new claim.
How to use the tool:
To send a handwritten letter, simply assign a task to the Operations team with the following details:
Recipient Name & Address: The full name and mailing address of the client.
Letter Content: Keep the message short and concise. Write out exactly what you want the letter to say.
Let's start using this to build stronger relationships with our clients!