We will be closed at 12pm on 4/3 in observance of Good Friday
Incoming Mail can be located here: Incoming Mail
We scan in the mail usually every other day. From here Donna will move the douments into the correct folders and then the Operations team will move the into Ezlynx and run the applicable workflows. More can be found here on this process Mail/Hello/Document Retrieval
Document Retrieval can be located here: Document Retrieval
We check certain carrier websites for specific documents such as cancellations, additional information, recommendations and more.
We follow the Mail/Hello/Document Retrieval process
Hello inbox can be located here: Hello inbox
Hello Inbox receives all the general emails, and documents including FAXES for Streetsmart Insurance. It is important to check if there are any urgent emails that need to be processed as soon as possible.
We follow the Mail/Hello/Document Retrieval process