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Bio
Bio
We have been a family-owned and operated insurance agency since 2005. Our agency is completely remote, we all work from home and we do not plan on returning to the office anytime soon. With that being said we rely on education through Google Classroom, classes with APP and TotalCSR, and any online tools. We use technology like Loom or Google docs to each our processes or describe any issue to save time. Our culture is also built with collaboration on problem solving and having fun whether it is trivia or an office pool for March Madness.
Jimmy Ferrara and Carlo will go to the office a few times a week. If a customer needs to drop off paperwork then advise them to leave it in the vestibule. He also handles Mail @Jimmy Ferrara started the agency then his sons @Jake Ferrara and @Carlo Ferrara joined. Shortly after that sisters, @Brittni Ferrara @Scarlett Ferrara @Lola Ferrara joined.
We also have virtual assistants located globally. TED is located in El Salvador and INSBoss is located in the Philippines.
Our agency targets the trucking industry, small commercial businesses like contractors and retail shops and personal lines.
Commercial Lines- Typical clients include contractors, small businesses like retail stores, apartment complexes, lessors risk, and other miscellaneous businesses.
Operations- We make all of the things behind the scenes work. This includes passwords, downloads, the mail and more!
Trucking- Typical clients are owner operators
Personal- Typical clients include working class homeowners and some affluent clients. We usually write home, auto, and umbrella policies. Occasionally, we will write other lines like watercraft, or motorhomes.
Organization Chart
Organization Chart
Contact Info
Contact Info
Phone/Text 732-462-8343. They only need to know 1 number. Phone calls are received in Vonage Texts are received in Ezlynx. DO NOT USE YOUR PERSONAL NUMBER OR YOUR DIRECT VONAGE NUMBER. Share your Vonage extension Share our contact information (copy and paste to text to a customer)
Fax 732-462-8344
Address 208 South Street Freehold NJ 07728.
Office Hours 9AM-5PM EST. If someone wants to go to the office they must make an appointment as we are fully remote. Alert the agent or producer about anyone attempting to come to the office.
Website www.streetsmart.insurance sometimes our domain may not work in some websites use our alias www.ssinj.com So for example if someone needs to email you something or a website doesn’t accept our streetsmart.insurance domain change it tossinj.com and it will send just fine.
Share our Contact information https://bit.ly/2ywP1sY
Important Emails to know
hello@streetsmart.insurance - for 3rd parties to send us emails like a mortgagee change
certificates@streetsmart.insurance - for 3rd parties or clients to send us a certificate request
Languages Spoken: English and for Spanish ask members on your team.
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