Wright Flood Zurich Non-Renewal 🌊

NJ

Wright Flood policyholders with Zurich as their assigned carrier have been notified that their policies will not be renewed. This is due to the termination of the contract between Zurich and Wright Flood. Wright Flood may offer affected policyholders a replacement quote through their non-admitted carrier, Focus Flood, or refer them to us for an NFIP/alternative coverage option.

Check The Notice

"Offer of alternate coverage is coming"

If the notice says “Offer of alternate coverage is coming”, we should expect to receive a replacement quote from Focus Flood

Check if we received the replacement quote already or obtain it from Wright Flood's site
Upload the quote to EZ and share it in the Client Center
Upload the quote to mycoverageinfo site or send to the mortgage company
- Use the Cherry App to find their contact info if needed
Send an email to the insured using the "Renewal Wright Flood" template (remember to edit the expiration date in first paragraph) and follow up to monitor for payment

(Follow steps below to continue this process)

"Alternate coverage possibilites"

If the notice says “Alternate Coverage Possibilities”, we should not expect to receive a replacement quote from Focus Flood

Reassign the task to the assigned AM to assist the insured with remarketing

Sign App & Upload

Once Wright Flood receives payment, they will require a signed application to issue the new policy
- It's typically emailed to us. Check if we received it already or obtain it from the carrier site
Upload the app to EZ, email it to the insured for eSignature, and monitor for completion
- Make sure to include the assigned AM in the request so they can sign where indicated

Once app is signed, upload it to the carrier's
- Go into the new policy and then click on the File Upload tab

You will get a file upload pop-up
- Upload the signed app and choose Application as the document type

Monitor for Issuance

You will see the status of the policy as you go along the process
The policy will be issued once all steps have been completed
The new policy will download and does not need to be set up manually

Obtain Proof of Insurance

Click Print Declarations to obtain a PDF of the new declarations page
Upload it to EZ, share in Client Center, and send to the mortgage company

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