Objective:
To equip staff with the knowledge to explain the differences between passive and active alarm systems, understand their benefits and drawbacks, and effectively communicate this information to clients.
Automatic activation without user input.
Examples: door/window sensors, motion detectors, automatic immobilizers.
Manual activation by the user.
Examples: keypad entry, remote control, manual switches.
Passive Systems:
Look for sensors that activate automatically.
Check for immobilizers that engage without user input.
Active Systems:
Look for keypads, remote controls, or manual switches.
Check for systems that require user input to arm or disarm.
Explain the differences between passive and active systems.
Highlight the convenience of passive systems and the control of active systems.
Advise clients on the importance of regular testing and maintenance.
Document all client interactions and recommendations.
FAQ link: https://www.streetsmart.insurance/faq/passive-vs-active-alarms-which-system-is-right-for-you/
Ensure clients understand the potential for user error with active systems.
Recommend professional inspections for both types of systems.
Educate clients on the importance of battery checks and replacements.