Guard Non-renewal (personal) 05/15

GUARD NonRenewal FAQ here

Process (Video)

1. Weekly Email Review:

   • Sandeep will review weekly emails to identify policies set for nonrenewal.

   • Each nonrenewing policy will be categorized on the Google Sheet Below as either:

     • Picked up by Foremost

     • Not picked up by Foremost

2. Foremost Replacement Policies:

   • For policies picked up by Foremost:

     • Sandeep will send an email campaign (Carrier- Guard NonRenewal Foremost Replacement) to policyholders on behalf of CSR. This will be added to the homeowner renewal discussion title

     • The email will include the Foremost replacement policy information.

     • The email will clearly state that coverage and limits may differ from Guard's policy, and policyholders will be invited to contact the CSR to discuss any questions or concerns.

3. Policies Not Picked Up by Foremost:

   • For policies not picked up by Foremost:

     • Sandeep will send an email (Carrier- Guard NonRenewal No Replacement) to policyholders on behalf of CSR

     • The email will assure them that we are actively seeking alternative coverage options.

     • Sandeep will proceed to remarketing them with other options and present to the CSR 

     • This will be added to the homeowner renewal discussion title

Tracking 

• Policy Tracking: We will review the nonrenewal list below on a weekly basis

Kingstone