Objective: To equip staff with a comprehensive understanding of flood zones, the purpose of flood elevation certificates, and how to guide clients through the process.
Familiarize yourselves with the six flood zone categories:
High Risk: A, V (highest probability of flooding, often mandatory flood insurance).
Moderate to Low Risk: B, C, X (lower risk, but still potential for flooding).
Unmapped: D (unknown risk, requires careful assessment).
Understand that lenders typically require flood insurance in high-risk zones (A and V).
To determine a property's flood zone, you will need to use FEMA Flood Map Service Center.
Enter the property address or longitude/latitude coordinates then click Search
A detailed flood map of the area will appear. You may need to zoom in to clearly see the zone lines and labels.
Explain that a flood elevation certificate documents a property's elevation relative to the Base Flood Elevation (BFE).
Highlight that lenders use this to assess flood risk for mortgage purposes.
Emphasize that insurance companies use this document to determine flood insurance rates and coverage.
Point out that even properties in moderate-to-low risk zones can benefit from flood insurance
Inquire about Existing Certificates: When working with clients purchasing property, always ask if the seller has an existing flood elevation certificate.
Seller Responsibility: Understand that the responsibility for obtaining the certificate can sometimes fall to the seller as part of the sale agreement.
Hiring Professionals: Explain to clients that if they need to obtain the certificate themselves, they will need to hire a professional land surveyor, engineer, or architect. Provide a general timeframe (around one week) and cost estimate (around $600) for this process.
Lender Involvement: Be aware that the mortgage lender may sometimes pay for the elevation certificate if it's a requirement for the loan.
Understanding flood zones and elevation certificates is crucial for advising clients on flood risk and insurance needs.
The FEMA Flood Map Service Center is the primary tool for determining flood zones.
Staff should be prepared to guide clients through the process of obtaining a flood elevation certificate.
Always emphasize the potential need for flood insurance, regardless of the flood zone.