Commercial Lines Quoting Process✍

**WC: If Class code is not correct give back to agent/tech **

** are the agents being cc’d with carriers submission that doesnt have online quitting***

Process

Process Understanding the Quoting Process 7️⃣

• Class business by selecting NAICs code in the details page  - Choose the best class for this. Feel free to ask the agent after the call.

• Complete applications based on Ezlynx in the class of business Take data from Notes and enter into apps (BOP, GL, Property) General Liability/BOP always request sales, payroll, and square footage  Contractor Need sub costs 

  • Understanding General Liability Class Codes Workers Compensation Class Codes

  • **Applications will be returned if they are not fully completed**

• Setup Submission Ezlynx

  • Quote in Tarmika if applicable Tarmika list https://help.tarmika.com/knowledge/carrier-availability-list

  • Submit to carriers via website Completing Submissions in Pathpoint and RT Specialties https://vimeo.com/812678052

  • Submit to carriers via email Bulk Submit- Use NB Comm. Template  Understanding Commercial Submissions

  • ALL CARRIER QUOTES AND RESPONSES WILL BE ENTERED IN SUBMISSION CENTER WITH CORRECT STATUS

    • Manage Documents Organizing Documents for Submissions

    • Submission center is to be updated upon carrier response to quotes.

• Add Quotes/Close Submission Submission Center Cleanup Tasks

Action items

• NAICS Code team is going to drill down on inputting this 

• General liability class codes Scarlett is going to train team on this

  • This needs to be trained in each industry. For example, a contractor for general liability is rated based on sales, payroll, etc. BOP is rated on number of employees. 

• Continue updating Commerical Lines Quoting. All agents will need to do this to make sure we know what carrier, application, and rating tool (tarmika, website, or email) to use. 

New business quotes need an exclamation mark! 

We are assigning the task one time to May with all carriers we want her to quote with. 

Check Vertafore for appetite 

Task Due date: 

Target: 

Carriers & Why are we shopping with that carrier: 

https://docs.google.com/spreadsheets/u/0/d/1sVqSR-2vmlv1m0oJuJbhdnLHgdYkEBYFH1AAc8bU4nU/edit

Attached are the:

• Application

• Loss Runs

• Supplemental

• Non-Renewal

• Website

Here is some information about the risk

• Effective date

• Years in business:

• Narrative of risk:

• Do we control this account now? 

• Who are they currently insured with?

• Target Premium, why are we shopping?

• Claims History (any preventative measures taken)?

• Any prior cancellations or non-renewals? 

Carriers to quote: Check Guidelines for carrier for appetite:

3 carriers max! 

Renewals: Do not use exclamation mark

If the renewal quote is due within 45 days the AM needs to quote the account themselves 

Task Due Date: 

Effective date: 

Carriers to quote: Check Guidelines for carrier for appetite:

• Have we updated the app? What is different from the current policy?

• Loss Runs- Requested from the current carrier

• Supplemental- 

• Non-Renewal

• Description of operations:

• Target Premium, why are we shopping? 

• Claims History (any preventative measures taken)?

LOB Types/APE screen

How to enter LOBs 

BOP- ACORD 160  Businessowners policy that includes general liability and commercial property. You select 1 class code and it encompasses the whole account. Bops are usually non-auditables

Commercial Package ACORD 125 and whatever else is added ACORD 126 GENERAL LIABILITY ACORD 140 COMMERCIAL PROPERTY -Includes general liability and commercial property/ we usually email these submissions. 

There can be multiple class codes depending on the LOB. For example, an apartment building with an office can have 2 general liability class codes. One for the apartment and one for the office. 

We need to make sure that we are offering key coverages like ordinance and law coverage for building owners and business income coverage for businesses/properties of all kinds as it is not normally included in package policies.

General Liability ACORD 126 -  this can have multiple class codes for a contractor such as the main exposure itself (what the client is doing) and any subcontractor costs etc

Commercial Property ACORD 140 -  very rarely will we ever rate a policy with just property by itself. Typically property will be included with general liability. In some cases property and general liability will need to be separate with different carriers for the best rates and coverage. 

We need to make sure that we are offering key coverages like ordinance and law coverage for building owners and business income coverage for businesses/properties of all kinds as it is not normally included in monoline policies.

Tips

Submission Center

Class Video

Submission Center - Creating Submission, Settings, Managing Submissions, Reading Snapshot, Tarmika 

• Make sure to Link to Salescenter

Tarmika

• Setup Tarmika in Ezlynx Connect Do no login directly to Tarmika 

• Tarmika Submission Center 

• 
  

For New Business: 

When setting up a submission, add a default effective date a week ahead and the quote due date  2 days before, so we avoid to have the submission overdue

For Renewal

The effective date will be the renewal date  and the quote due date will be 2 weeks before

ex. if policy renews until May 3rd, we can do this in the middle of April.

when completing accord make sure  to select the right option and pay attention to this  :  https://www.loom.com/share/ecf0f53a6b93407da3ea505b0927ba9d 

If you select yes it will ask you reason why 

Selective:

BOP/General Liability: How to Quote BOP with Selective Quoting General Liability Policy with Selective

I have been advise by Carlos that in case we don't have the Expiring Premium for this Policy we can use $1600.00 as Standar amount

Discounts:

Key coverages offered:

Commercial Auto: Commercial Auto Policy Quoting with Selective

Video: 

1. Go to https://home.selectiveinsurance.com

2. Login using credentials of the agent who requested the quote

3. Click Commercial Lines - CLAS® under Commercial Lines tab

4. Search if there’s an existing account already

5. If none, Click Get a Quote

6. Enter Account Name

7. Click Next

8. BUSINESS INFO (refer to EZlynx for information/initial notes)

1. BUSINESS CLASSIFICATION (Class Code, check Ezlynx or instruction)

2. COMMON POLICY TYPES (select LOB)

3. ADDITIONAL POLICY TYPES

4. Click Continue

5. ACCOUNT INFORMATION TAB

6. ACCOUNT DETAILS (refer to EZlynx for information/initial notes)

1. ADDITIONAL COVERAGES AND QUESTIONS

   1. 1. Are there any scheduled vehicles and/or plates? No unless stated

      2. Identity Recovery Coverage (IDR)

      3. Terrorism Exclusion

      4. Does the insured's operation include any selling, distributing, growing, warehousing or processing of marijuana or marijuana-related products, or include leasing space to a tenant that sells, distributes, grows, warehouses or processes marijua

1. ELIGIBILITY QUESTIONS

   1. 1. Answer NO on all questions

      2. Last question is Yes (I, the agent for this account, confirm all questions are answered fully and honestly to the best of my knowledge.)

Discounts:

Key coverages offered:

Workers Compensation:

 To quote workers' compensation (WC) with Selective, the insured must have an active commercial package with them. Quoting WC alone is not possible. 

Discounts:

Key coverages offered:

Progressive

BOP/General Liability:

Video: Quoting General Liability through Progressive

Business select- Tools and blanket additional insured 

Video: Business Owners Insurance Quoting Process FAO

+ For Lessor risk, and Apartments, they are only getting it itself not for mix or commercial occupancy 

Discounts:

Key coverages offered:

Commercial Auto:

Quoting Commercial Auto on for Agents Only - Progressive

Commercial Auto- DOT?- Yes to pull credit 

Chose the best classification

Discounts:

Key coverages offered:

Fleet 5 vehicle or more: Can we submit? How long does it take to quote? 

Workers Compensation:

Progressive doesn’t offer workers compensation coverage

Liberty Mutual

Commercial Auto 

 New Jersey state regulation is requiring all commercial vehicles garaged in NJ with a GVW of 26,001+ carry total liability limits of $1.5M beginning with effective dates July 1, 2024

Liberty Mutual's current rating system does not have a $1.5M Auto liability limit option programmed. The new limit requirements can be met by a combination of Auto CSL and Umbrella limits. If the risk quoted is within appetite, the underwriter may offer an Umbrella or Excess quote to bridge any potential gap in meeting the new limit. 

Guard

BOP/General Liability:

Quoting BOP with Guard

Discounts: 

Enhancement coverages:

Commercial Auto:

Video: 

How to quote with Guard CA

Discounts: 

Key coverage offered: 

Fleet 5 vehicle or more: Can we submit? How long does it take to quote? 

Workers Compensation How to Quote WC with Guard

National General

BOP/General Liability:

National General does not have an appetite for Lessors risk, but NOW they have a new option for MARKET PLACE and we can quote GL and WC

Discounts:

Key coverages offered:

Commercial Auto:

Quoting CA -National General Insurance

If the gross vehicle weight is over then 26,001 National Gen. will require a CDL 

Discounts to apply: Don't abuse all of these discounts at once. Underwriting is not checking these.

Key coverages offered:

Fleet 5 vehicle or more: Can we submit? How long does it take to quote? 

Workers Compensation:

NEW

Nat Gen does offer Workers Compensation coverage

Merchants

BOP/General Liability:

Merchants GL Quoting

 BOP Quoting Merchants 

Discounts:

Key coverages offered:

Commercial Auto:

Quoting Merchants Comm. Auto

Commercial Auto- Yes to pull credit 

Choose the best classification

Discounts:

Key coverages offered:

Fleet 5 vehicle or more: Can we submit? How long does it take to quote? 

Workers Compensation:

Cannot quote this monoline you would have to add this LOB to another line in order to quote

Discounts:

Key coverages offered:

Utica

BOP/General Liability:

BOP/GL Quoting Utica First

UF GL Quoting 

Discounts:

Key coverages offered:

Tool Chest

Tool Box

Commercial Auto:

Utica First does not offer Commercial Auto 

Workers Compensation:

Utica First does not offer Workers Compensation

Travelers

BOP/General Liability:

Quoting Business Owners Policy or General Liability

Discounts:

Enhancement coverages:

Commercial Auto:

Video: 

Discounts: 

Key coverage offered: 

Fleet 5 vehicle or more: Can we submit? How long does it take to quote? 

Workers Compensation:

Quoting WC With Travelers

Discounts:

Enhancement coverages:

Farmers of Salem

BOP/General Liability:

When we quote BOP for a contractor with Farmers of Salem, we always have to select Special Contractors

Discounts:

Key coverages offered:

Commercial Auto:

Commercial Auto - Yes to pull credit 

Choose the best classification

Discounts:

Key coverages offered:

Fleet 5 vehicle or more: Can we submit? How long does it take to quote? 

Workers Compensation

Hartford

BOP/General Liability:

How to quote a Business Owners & General liability Policy with Hartford

Discounts:

Key coverages offered:

Commercial Auto:

Commercial Auto- Yes to pull credit 

Chose the best classification

Discounts:

Key coverages offered:

Fleet 5 vehicle or more: Can we submit? How long does it take to quote? 

Workers Compensation:

Quoting Workers Comp with Hartford

HCC

BOP/General Liability:

How to Quote with Tokyo Marine HCC

Discounts:

Key coverages offered:

Commercial Auto:

HCC doesn’t offer this coverage 

Commercial Auto - Yes to pull credit 

Chose the best classification

Discounts:

Key coverages offered:

Fleet 5 vehicle or more: Can we submit? How long does it take to quote? 

Workers Compensation:

HCC doesn’t offer this coverage

Markel

BOP/General Liability:

Quoting GL with Markel

Discounts:

Key coverages offered:

Commercial Auto:

Markel doesn’t offer this coverage 

Commercial Auto - Yes to pull credit 

Chose the best classification

Discounts:

Key coverages offered:

Fleet 5 vehicle or more: Can we submit? How long does it take to quote? 

Workers Compensation:

Markel doesn’t offer this coverage

Main Street America: MSA

BOP/General Liability:

Quoting with Main Street America

Discounts:

Key coverages offered:

Commercial Auto:

Commercial Auto- Yes to pull credit 

Chose the best classification

Discounts:

Key coverages offered:

Fleet 5 vehicle or more: Can we submit? How long does it take to quote? 

Workers Compensation:

MSA doesn't offer this coverage

Nationwide

Please utilize the provided link to review the appetite guide and ensure to update the state of any items you review accordingly.

https://www.referenceconnect.com/SPOnline/SPSage.aspx?cmd=emb&emb=tools&etfs=b2mZx67TNXwts47hgoSKDg

BOP/General Liability:

Comm. BOP RC Tool

Discounts:

Key coverages offered:

Commercial Auto:

Nationwide doesn’t offer this coverage

Commercial Auto- Yes to pull credit 

Chose the best classification

Discounts:

Key coverages offered:

Fleet 5 vehicle or more: Can we submit? How long does it take to quote? 

Workers Compensation:

Nationwide doesn’t offer this coverage

Njcrib

Workers Compensation:

Quoting WC with NJCRIB

When quoting with NJCRIB use the following

Add 3 0s to the end of the EIN# 

In part #6 if we do not have the information we must put "" Owner keeps records of it" that cannot be blank 

On part #9 this can not be blank we have to add this information if we have it from previous carriers if not we can add this

• Hartford - Craig Sestire

• Travelers - Viviana Guaman

• CNA - Frances Brengle

Make sure we increase the limits on the class code tab 

Select increase limits

Amtrust

BOP/General Liability: 

Discounts:

Key coverages offered:

Commercial Auto:

Commercial Auto- Yes to pull credit 

Chose the best classification

Discounts:

Key coverages offered:

Fleet 5 vehicle or more: Can we submit? How long does it take to quote? 

Workers Compensation:

Quoting Workers Comp with Amtrust

Pie

BOP/General Liability:

Pie doesn’t offer this coverage

Discounts:

Key coverages offered:

Commercial Auto:

Pie doesn’t offer this coverage

Workers Compensation:

 Pie Insurance quoting

Fast comp

BOP/General Liability:

Fast comp doesn’t offer this coverage

Discounts:

Key coverages offered:

Commercial Auto:

Fast comp doesn’t offer this coverage

Commercial Auto- NO DOT - Yes to pull credit 

Chose the best classification

Discounts:

Key coverages offered:

Fleet 5 vehicle or more: Can we submit? How long does it take to quote? 

Workers Compensation:-Quoting WC Fast Comp 

Fast comp will not generate a rate. Once you get to the screen below just exit and save quote # to file. Allow the agent to submit the submission: