Driver Services

   Desk Aids:  

• Driver Services Desk Aids - New 10/04/2024

     DRIVES Biweekly Training Updates: 

• DS -DRIVES Bi-weekly Training Updates - New 01/14/2025

     DRIVES Upgrade: 

• DS -Retired WBTs for DRIVES Upgrade

   Driver License New Hire Onboarding Resources: 

       State and Full Service County Driver License

•  Draft - State and County Driver License New Hire Onboarding (Effective: 3/12/2026)

        Limited Service Driver License

•  Draft - Limited Service County Driver License New Hire Onboarding (Effective: 03/12/2026)

   Driver Control 

• DSCC New Hire  Onboarding Training Plan v1.0 - New 04/21/2026

• Template: DSCC New Hire Onboarding Checklist v1.0 - New 04/21/2026

• Additional Units - Under Development 

         Hearings 

• DOR Hearings New Hire Training Plan New v1.0- 04/14/2026 

       On the Job Training 

Under Development 

       Employee Resources 

• • DL Employee Resources - Under Development

  • DL Standard Operating Procedure Manual v2.0 Updated 02/20/2026

  • DMV Signing Authority List - Added 07/02/2025

   Driver Control New Hire Onboarding Resources: 

Under Development

   Becoming a State Tester: 

• DRIVES tester Resources 

   User Guides:

• • Thales Solution User Guides

  • CATS Know to Drive Agent Manual 

  • Quick Reference: Translation Service Feedback