Development Support is a group of technology experts that are responsbile for the conflguration and development of the Colorado DRIVES system. The group is comprised of:
FAST Enterprises -- Implementation Consultants
Governor's Office of Information Technology -- Developers, Quality Assurance Engineers, and Scrum Masters (aka OIT)
Department of Revenue -- Business Analysts, Business Partner, and Product Owner (aka Innovation, Strategy, and Delivery)
The Development Support Team operates on an Agile/Scrum development model. Every two weeks, SQR solutions that have been developed, passed verification, and passed user acceptance testing are migrated to production.
An SQR is a 'ticket' that is requesting an enhancement to the Colorado DRIVES system. These are captured in a system named FAST Central Repository, or, FCR.
County stakeholders should work with the User Support Team and the County DRIVES RC&I team to open and prioritize SQRs to enhance the DRIVES system.