Vehicle Services

Auditing Guide

• Auditing Guide

Conferences:

• CCCA Conference Presentations

• CCCA Conference Q&A's

County Trainer Work Group:

• County Trainer Work Group

Desk Aids:

• Training Desk Aids

• List of Active, Converted, Retired Desk Aids

DRIVES Biweekly Training Updates:

• DRIVES Biweekly Training Updates

DRIVES Upgrade:

• DRIVES Upgrade Glossary: A living document providing definitions of numerous elements found in DRIVES, and keyboard shortcuts

• DRIVES Upgrade Service Session and Service Transaction Statuses: A desk aid providing an overview and definition of the different statuses available for a Service Session and Transaction

• VS - DRIVES Upgrade Practice Guide: A companion document to the VS - DRIVES Upgrade Curriculum, this document bridges content from the WBTs with prompts for the user to explore and practice data entry.

• VS - DRIVES Upgrade Training Curriculum State & County: An overview document of the VS - DRIVES Upgrade Curriculum  

• Proposed New Hire CORE21 Training Plan Due to Upgrade

• Retired WBTs for DRIVES Upgrade:  A running list of WBT modules being retired due to the DRIVES Upgrade

New Hire Onboarding Resources: 

• County Motor Vehicle New Hire Onboarding Training Plan - Level 1

• County Motor Vehicle New Hire Onboarding Checklist

• On The Job Training

• Opt In / Opt Out County Breakdown

Links

• Zoom Participant Guide