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Partial list of Our Current Assignments with astonishing results (as sampled in the table) are 'ON' in following Industry-Businesses: 

1/ Foundry of TOYOTA Kirloskar Motors 
2/ Pig-Iron Plant (An Indian Multi-national) 
3/ Petrochemicals (An Indian Multi-national) 
4/ Infrastructure and Mining (An Indian Company) 
5/ Auto Components Manufacturing 
(An Indian Multi-national) 
6/ Industrial Valves (A British Multi-national) 
7/ Food Processing (An Indian Multi-national)
8/ A Chemical Complex in Gujarat
9/ A Power Company (Pan-India)
10/ Fertilizer and Chemical Complex in Mumbai
11/  Electric Mfg Company 
(An American Multi-national) 
 
SERVICE INDUSTRIES
1/ Consumer Retail Franchisee Chain 
(An Indian Company)
2/ A Defense Service Organisation 
(A State-Government Outfit)
3/ Financial Services (An Indian Service-Provider Outfit)
                                                       

                                                      LEAN Work Culture Implementation – Kaizen ApproachThe TOYOTA way

The Key to Improve Performance QualityProductivity And Profitability through People Engagement !!!

Context: In today’s scenario of globalization, even World-Class companies are struggling to survive. Not only they are reshaping to overcome their own weaknesses and stretching to leverage their strengths but also challenging their value chains.  Every other workplace naturally needs to change drastically from their conventional management practices in order to become leaner and leaner (i.e. to on-goingly reduce inputs by half, enhance value to customer by double). Who else can do this but their empowered employees? This is a big challenge.  Managements are facing difficulties in changing mindsets of people to take the above challenges head-on. 
 
TOYOTA has shown the way long ago! Get all your associates Kaizen Conscious to build strength inherently in your organization. Only they can delight customer/s in the value chain, if they so wish. Kaizen is a Japanese word literally meaning, “Change for the Better”. It stands for and implies Continual Improvements in all walks of lifeKaizen strategy in TOYOTA, which helps it's employees not only in challenging previous growth targets and LEAN achievements but also exceeding them. That is also one of the prime reasons why Toyota and it's management approach holds high regards in most part of the world.
 
Resulting continual improvement attitude (the Kaizen-Culture) helps diagnose root cause/s of inefficient working in organisations. It offers a systematic approach to changing attitudes (mindset) and behavior of people from one of fire-fighting crises management to that of prevention orientation thereby leading to miraculous organisational change reflected in terms of techno-commercial business resultsIt not only helps in continuing to improve performance of existing business lines through incremental innovations on products, processes, and costs but also tacklesdisruptive changes through breakthrough improvements. In short, it makes employees proactive who in-turn help establish and achieve newer benchmarks of business performance measures in key result areas (KRA), both tangible and intangible. 
                                                                       
The legendary Mr. Peter Drucker has strongly advocated Kaizen Culture in his article ‘The New Society of Organisations’ in Harvard Business Review. The success of post war economic miracle in Japan is normally attributed to techniques such as JIT, TQM, Kanban, Five-S, etc. But none of these can be accorded credit in absence of the single most important common factor the ‘Kaizen’ system. 

Gaby Mendoza in February’92 World Executive Digest wrote on the “Secret of Toyota’s success” where he refers to Kaizen as the “Driver” and “Which must be installed first”. With the help of derivative philosophies (Pearls) such as JIT, TQM, Kanban, 5-S, TPM, Pokayoke, SMED, Quality Circles, QFD, Taguchi Techniques, 6-SIGMA & even procedure oriented systems such as ISO 9000, ISO 14000, QS 9000; Kaizen then smoothly drives the organisation on its journey to be a LEANER company. In fact, Kaizen-thread binds these pearls to form a Kaizen-Necklace (the concept from Book “World Of Kaizenl” by Shyam Talawadekar).

Objectives of Lean Education: Companies wishing to be on Lean Journey often fail to implement it because they tend to copy-paste it, then struggle and give-in rather than appreciate the principles underlying any such new system and then adopt/adapt it. Our unique approach will help understanding the Concept, the Principles; its' interlink with implementation of series of management techniques (the Kaizen Pearls) mentioned above, and most importantly it's softer (behavioral) aspects along-with pitfalls in implementation. One can learn how positive attitude can be 'manufactured' by looking at wasteful practices in any workplace, continuously correcting them, converting impossible into “Simply Possible"!

For Whom: Being LEANER organisation should be a prime goal for any manufacturing or service organisation. Application oriented education should begin with their Top Management (Cross-functional team who has authority to influence company-wide changes) in particular.  Anyone else (from any functional area) who wants to function as a change agent for organisational transformation may follow the suit but the top must learn-n-lead the process. 


Typical1 Achievements & Improvements in KRAor KPIs for some of our CUSTOMERS 

through our direct involvement in integrated LEAN3 implementation (See 10-Step Lean-Processare as follows.

The results2 (KRAs or KPIs) are easily convertible into Tangible-Monitory-Terms (ROI, ROCE, Payback period, etc. as AOP tragets)

For Which Company/Business

When?

What did we do?

Here are the Samples of Results2 we achieved

1

Business (Medium Scale, 400+ people) - Generator technologies - At Ahmednagar (US multinational)

2004-2006

Helped in implementing Kaizen, 

5S-

TPM,

LEAN

Visual Factory Management

1) Overall productivity improved e.g. One type of alternator output improved by 200 %. 2) The lean effort helped accommodate the improved output without increase in square feet space.   3) Employee Involvement - Improved to Near 60%On-going.

2

Business (Large Scale, 2500+ people) - Electricity generation – Hydro, Thermal, Location – All India (Indian multinational)

2004-2007

Helped in implementing Kaizen

5-S

Visual Factory Management

TPM

Some interim improvements in the process of targeting 100 % reduction in Electricity power restoration time are as follows. 1) SCADA control panel operations made Error free. 2) Cycle time reduced from 2-minutes To ½ minute3) Search time for tools improved from 5-minutes to 1-minute4) Employee Involvement - Near 90% in some locations

3

Business (Large Scale, 2400+ people) - Fuel injection equipment. At Nasik (German multinational)

2004-2006

Helped in implementing Kaizen-5-S to facilitate 

LEAN (BPS: Bausch-Production-System)

Visual Factory Management

1) En-route LEAN Production System, some ppm Improvement/s achieved are e.g. Gun Drill Breakage in DSLA –100Improvement, Nozzle damage – 100Improvement 2) Employee Involvement - Improved to Near 30%. Balance internally scaled-up.

4

Business (Large Scale, 2500+ people) – Diesel Engines,

Location – Pune (US multinational)

2000-2004

Helped in implementing 5-S, 

Visual Factory Management

7-step PDCA cycles, TPM (including Model Machines), 

Kanban, SMED, Streamlined JIT-flow

1) Productivity up 33% in Gear pumps 2) Inventory reduced200 % in Gear pumps 3) Some Set-ups crashed (from 300to 1 minute 4) OEE Improved (From 43 to 83% on Model Machines) 5) Engine Test bed - Flexible to take 3 models(that previously used to test only 1 model), - Productivity up 100% 6) TEI up 100% 7) Won CII award for above achievements

5
Business (Large Scale, 500+ people) – Hydraulic systems, 

Location - Pune
(US multinational)

2002-2006

Helped in implementing 5-S, 

Visual Factory Management

Quality circles, TPM, Kanban, SMED, 

Streamlined JIT-flow,
LEAN-Kaizen in general

1) Productivity increase 56% in center section 2) Set up time reduced 78% on bottleneck m/c 3) OEE Improvement (From 39% to 85% on VMC) 4) Capacity Imroved by 100 % 5) Reduction in Material movement – 66% 6) Overall Lean score in Gear Pump improved from 1.4 (Apr’03) to 3.1 (Jul’04)


Kaizen improvements at Supplier (Onyx)

Visual Factory Management

7) Employee Involvement – Up 90% 

8) Before ppm – 5 digit, After – 4 digit (3months)

6

Business (Large Scale, 2500+ people) – Tractor Farm equipment, 

Location – Nagpur, Nashik, Igatpuri


(Indian multinational)

1998-2002




Helped in implementing Lean-Kaizen 

Training for Senior Management, Officers, Workers

Visual Factory Management

Improvement projects (7-step PDCA cycles) training

1) Company-wide Kaizen implementation by us enabled producing culture change evidence at grass root level (for the Deming Award process) 

2) Employee Involvement -Improved to Near 90%

3) Before – 5 digit ppm Defectives

After – 4 digit ppm Defectives


7

 Customer Relationship Centre/s 

(of an Indian multinational)

2013-14

Visual Office Management

Improvement projects (7-step PDCA cycles) training

1) Document processing time: Before - 10-15 minutes. After - 4-5 minutes.

 2) Stores Issue of tools & equipment: Before - 30+ minutes. After - 4-5 minutes. 

3) Application processing & approval: Before - Waiting time per visit 20+ minutes. After - 4-5 minutes.

4) Transaction time per visit: Before - 15+ minutes. After - 4-5 minutes

5) Number of visits: Before 2-3. After - 1-2

6) Final Approval: Before - 15-30 days. After - Less than 10 days. 

7) Document retrieval time: Before - 5-15 minutes. After - 20 seconds. 

8) Bill Payment in cash

8a) Transaction time: Before - 1-2 minutes. After - Less than 30 seconds 

8b) Waiting: Before - 20+ minutes. After - 5 minutes

Footnotes 1) These are just a few sample achievements (highlights) from among various quantum improvements in Quality, Cost, Throughput-time (Order-to-Delivery), Inventory turns, Space required, etc. that our team has facilitated. 
2) Improved Results are given in percentage terms in order to maintain our commitment to confidentiality to client’s proprietary information. 3) Read about our fast-track Kaizen approach to achieve above results and be a LEANER organisation. 4) Names of the Business or Company are not disclosed for obvious reasons. 

KRA or KPI: Key-Result-Areas or Key-Performance-Indicators
ROI: Return On Investment. ROCE: Return On Capital Employed. AOP: Annual Operating Plan.



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