Small-Group-Activity (SGA) for TQC

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Workplace (Gemba) teams as well as Cross-Functional-Team/s (CFT) practise problem-specific Kaizen improvement activity in Small-Groups to achieve Total-Quality-Control (TQC).

This team improvement activity is also called as Quality-Circle Activity. Participants undertake structured problem solving by using simple as well as advanced Quality-tools.

What will the Team learn?:

A-B-C of Team-based Problem-solving Theory

- What is a Problem? - An opportunity to improve – self, - workplace, and - company

- Common sense techniques to achieve business and team goals/results

- Gemba Kaizen on a typical individual or a team Problem

- Seven-step Kaizen on a typical team Problem

Logical steps undertaken during the Small-Group-Activity (SGA) are as follows.

For Various Posters such as above: Click here to see Table of Contents.

Click here to see Actual Resolution of the poster YOU will GET.

The 7-steps in PDCA cycle of Problem-Solving:

PLAN:

Step-1: Define a problem or a goal to create an innovative utility-value

(e.g. Reduce a particular Cost component or a Loss from the 16-Losses of TPM from P-level to say Q-level)

Step-2: Observe gaps in the current situation with reference to the goal (This is done after the first-aid solution is put in place)

Step-3: Analyse and find root-causes of the gaps

Step-4: Plan countermeasures to prevent occurrence and recurrence of causes

DO:

Step-5: Implement countermeasures

CHECK:

Step-6: Study effect of the countermeasures

ACT:

Step-7a: Standardize so that favorable effects are sustained

Step-7b: Rotate the above steps:

1/ until favorable effects are achieved in case of unfavorable effects,

2/ to attain higher levels in case of favorable effects,

3/ to take a new improvement goal

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