Response to tim morrison
Post date: Jan 24, 2013 3:43:49 AM
tim morrison (Jan 23, 2013)
Update sucks Saving treks sucks. Tried 4 times and can't save. After 4 years using goodbye
morris less - Hi Tim. Thank you so much for this great review.
It really makes my day when people take the time to leave level-headed and reasonable comments like this.
I appreciate that you did not waste my time or yours simply asking for help with something that is probably very simple to resolve.
Obviously if you're having a problem with an app you paid for and have been using for 4 years, the logical and reasonable thing to do is rate it down and abandon it.
It's like when the car I had was making this banging noise: did I ask for help? Hell no! I drove that 4-year-old junk-heap into the lake and sent Honda a nasty email - like an adult.
I mean, what other recourse do you have, right!?
It's not like you can email me directly from within the app.
It's not like I respond to every single email I get.
It's not like you can send a bug report directly from within the app.
It's not like I check bug reports every single day and try to fix every problem I find.
NOPE! Too bad I don't do those things leaving you absolutely no option but to leave a negative rating.
I apologize for not preemptively fixing the problem I did not know you would have.
Please read this FAQ. Thanks.
My Rating:
Review sucks Reading complaint sucks. Tried 4 times and can't comprehend. After 4 years using, why not just ask for help?