Response to kim pavlicek

kim pavlicek (May 22, 2013)

No pace The pace schedules haven't been loading all week and its really stressful

Snap Into a Slim Kim - Hey kim! I'm so sorry you've had a stressful week!

I definitely know what it's like to be stressed out! Let me tell you about my week...

So I got a two-star rating from a user (who shall remain nameless), which itself already suck, you know?

But this person (whom I won't call out) didn't ask for help or give me an opportunity to solve their problem, so there's nothing I can do to help, you know?

Which sucks, because I really want to help, but I can only do so for people that actually ask for it, you know?

And what makes this worse is that I have a FAQ covering this exact scenario, so this person (who's name I shall not expose) obviously didn't bother reading that!

But here's the real kicker! I took the time to reply on Google Play to the user (who's identity I will not divulge), which sends them an email, and I still didn't hear back!

So this individual (who's persona I shan't reveal) took the time to post a bad rating before asking for help, but can't take the time to ask for help - even after I tried to reply and even though they're stressed out about their problem!

Can you imagine how frustrating that is? I'm just glad this person is totally NOT you.

Obviously you wouldn't do that since you know what it's like when someone else stresses you out.

Thanks for listening.

Anyway, enough about my problems ... you were saying you were having a stressful week?

Want to talk about it? How about you shoot me an email ... ?

My Rating:

No patience The user hasn't been asking for help all week and its really stressful