Response to Brent Trotter

Brent Trotter (March 14, 2013)

Poor Accuracy This app used to be great. Now the arrival times don't mean much of anything. "5 min" could mean 2 min or 15 min. Maybe it'll get better again.

Harlem Globe Trotter - No no no, this app didn't "used to be" great. This app is great!

What's not so great are the transit systems that actually provide the data you're seeing.

What's not so great is being blamed for this issue when they provide the data and estimate the bus / train predictions while the app just shows you that data.

What's not so great is a two star review for an issue that I have no control over and already addressed in the FAQs section.

What's not so great is not getting an email asking about this and allowing me the opportunity to answer your question directly.

What's also not so great is lactose intolerance. Am I right!?

My Rating:

Poor Accuracy Indeed This user used to be great. Now his comments don't mean much of anything. "Poor Accuracy" could mean he read the predictions wrong or the data was wrong. Maybe he'll get better again.