Emergency Services, Shelters, Food, Hotlines

Florence Community Resource Guide

Florence Community Resources

Compiled by ASPIRE at SHS

October 2019

This information has been compiled by the ASPIRE office at Siuslaw High School. No endorsements or recommendations of any particular individual or group resources are implied by ASPIRE or the Siuslaw School District. Users of this information are encouraged to explore these resources and reach their own conclusions. This document does not offer or imply any legal advice.

Physical and Mental Health Providers

PeaceHealth: You may see a doctor or a counselor at PeaceHealth (400 9th Street, telephone 541-997-8412). If you do not have health insurance or you cannot afford the visit, you may be eligible for the “Bridge” program that provides financial assistance. For more information, call 877-202-3597 or go to https://www.peacehealth.org/patient-financial-assistance. The Bridge program is likely to cover both physical and mental health; see the website for more details. It is possible that the health providers you see may be mandatory reporters.

Options Counseling and Family Services: 1445 8th St., telephone 541-997-6261. Provides counseling services and may accept your health insurance. There may be a long wait before getting an appointment (6 months to 1 year).

Reconnections Counseling: 1720 34th Street, telephone 541-997-1697 or 541-574-9570. A substance abuse treatment center. Crisis hotline: 541-283-6407.

Members of the clergy: Pastors, Rabbis and other members of the clergy at houses of worship throughout the community may offer counseling services. By Oregon law, they are mandatory reporters.

Teresa Faillace, Licensed Clinical Social Worker. 1932 Pine Street Suite B-3, telephone 541-997-6452. Accepts many different kinds of health insurance.

Jennifer Rossi PhD, Clinical Psychologist with offices in Florence, Coos Bay and Reedsport. In Florence: 1932 Pine Street; telephone 541-662-0527. Accepts many different kinds of health insurance.

General Assistance

Siuslaw Outreach Services (SOS): 1576 W. 12th Street, telephone 541-997-2816. Provides support for those who are homeless, experiencing financial difficulty, living with domestic violence, and more. Supplies available at no charge include sleeping bags, blankets, pillows, clothing, shoes, personal hygienic items, etc. May also provide vouchers for showers, shelter, etc. Maintains a 24-hour crisis hotline: 541-997-4444. Staff members do not provide licensed counseling services but may offer ‘life skills’ training and advice. Advisors are NOT mandatory reporters.

Department of Health and Human Services: 3180 Highway 101, telephone 541-997-8251. Provides assistance in obtaining food stamps (Supplemental Nutrition Assistance or SNAP),, Temporary Assistance for Needy Families (TANF), child care, health insurance through the Oregon Health Plan (OHP), domestic violence support, and more.


Florence Food Share: 2190 Spruce Street, telephone 541-997-9110. “An emergency food pantry that provides food free of charge for those in need. See florencefoodshare.org for more information.

Free Lunch: Free hot meals offered at various church locations in Florence. On Tuesdays and Thursdays, Florence United Methodist Church, 333 Kingwood St., telephone 541-997-6025.

Helping Hands: At the Community Baptist Church, 4590 Highway 101, telephone 541-997-5057. Offers free hot lunches Mondays, Wednesdays and Fridays from 12:00 PM to 1:30 PM. Office hours are Monday, Wednesday and Friday from 11 AM to 2:00 PM. Offers vouchers for meals, laundry, showers, and more.

An annual free dinner is offered by the Elks Lodge and the Kiwanis Club on Thanksgiving Day at the Elks Lodge, 1686 12th Street. Dinner will be available from 12 Noon to 2 PM. Free transportation is offered within city limits by River Cities Taxi (541-997-8520).


Goodwill Job Connections: Career counseling; referrals to employers and community resources; help with creating a resume, applying for jobs, and interviewing; and job search assistance and job leads. 1310 Highway 101 at the Goodwill store, telephone 541-590-3418. Open Tuesday through Thursday, 11 AM to 3 PM.

WorkForce Lane: Services for job seekers. Job listings, skills improvement, vocational work for students, and connections to apprenticeships, job fairs, government jobs, and more. 3180 Highway 101, telephone 541-997-1913. Open 8 AM to 5 PM, Monday through Friday.

Shelter and Housing

Cold Weather Shelter: When the outdoor temperature (or wind chill) drops below freezing, a nighttime cold weather shelter opens at the Presbyterian Church, 3996 N. Highway 101, telephone 541-997-7136.

First Step: 541-991-8208 (Greg Wood). A transitional housing program for those without a safe place to live. Probably for families and not individuals, but call to verify. First Step maintains a small “village” of several trailers located near Highway 101. Go to firststepcommunity.com for more information.

Pregnancy and Parenting

Pregnancy and Parenting Center: 1525 12th Street, telephone 541-902-2273. Provides various services to pregnant women, new parents, and the entire family.

Crisis Hotlines

Police/fire/paramedics: 911

SOS Florence (general assistance): 541-997-4444

Reconnections Florence (alcohol and drug issues): 541-283-6407

National Sexual Assault Hotline: 1-800-656-4673

National Suicide Prevention Lifeline: 1-800-273-8255

Alcohol/Drugs emergency Oregon: 541-997-8509

Poison Center: 1-800-222-1222

Crisis Counseling: 1-888-989-9990

PFLAG Oregon: 541-991-8550

Planned Parenthood Oregon: 541-902-7861

Legal Aid: 1-800-485-1017

Oregon Youth Line: 877-968-8491

National AIDS Hotline: 1-800-342-2437

National Teen Dating Helpline: 1-866-331-9474

National Youth Crisis Hotline: 1-800-448-4663