Blog

Factors To Consider Before Buying a Used Electric Car

posted Nov 6, 2017, 4:05 AM by Jeff Lupient   [ updated Nov 6, 2017, 4:06 AM ]

As more brand new electric cars are entering the market, there is also an increase in the number of electric cars in the secondhand market. Consumers who want to get their hands on such a vehicle without having to shell out a huge amount of money should consider purchasing a used one. Such decision, however, automatically comes with several considerations.

http://eco-cars.net/images/data/twizy-ecocars.jpg
Image source: eco-cars.net

First, new electric vehicle owners can avail of a variety of tax incentives. For example, there is a federal income tax credit of up to $7,500 for the latest electric vehicle models. On top of that, some states also offer additional tax credits. Acquiring a secondhand electric car means forfeiting these tax incentives.

For many customers, the substantially decreased purchase cost makes up for the loss of tax savings. But if the state has large tax incentives, a new model can have a price that rivals that of a preowned one.

Another issue to be concerned about is the degraded battery life of used electric vehicles. Although it is a legitimate cause of uneasiness, most battery packs can last more than ten years. And if the battery fails before then, most warranties cover repair or replacement.

https://mybroadband.co.za/news/wp-content/uploads/2013/10/Nissan-Leaf.jpg
Image source: mybroadband.co.za

Since he was 15 years old, Jeff Lupient has worked in automotive sales. He started in his family’s chain of dealerships and has since worked every position and every job in the industry, gaining sufficient knowledge and skills in sales, customer retention, and process improvement. Visit this website for more details about him and his industry.

How To Lead a Mixed Team

posted Sep 25, 2017, 5:57 AM by Jeff Lupient

As companies expand, their teams become more and more diverse. Employees from different walks of life with different skill sets have to learn to work together to deliver excellent results. However, coming from different places and beliefs, work relationships may have to go through some challenges.

Five generations will be working side by side, and organizational charts have never had that many generations working together. Multi-generational and multi-cultural teams have advantages, especially in international companies. Their expertise in their own fields makes for effective delivery of products and services.

With different generations and cultures forming a team, it would be best to avoid looking at differences. In leading a mixed team, a leader must have a good grasp of a company’s vision and successfully communicate it with the rest of the team. Focusing on the plan and delivery will build a healthy work environment for everyone.

Set rules as to not overstep on anyone, especially on the ones concerned with the generational and cultural gaps. Conducting teambuilding activities will strengthen relationships among team members. Simple activities such as volunteering, field trips, and shared meals develop strong relationships. Teammates who feel valued and appreciated tend to work better, as they offer their best ideas and solutions to the team because they know their teams listen to them.

Image source:tarunifalconer.com

Leading a mixed team may be challenging as one tries to balance differences. But focusing on its advantages will surely give a leader a better outlook on his team.

Jeff Lupient is proficient in many skills such as new business development, automotive dealership, and sales. He leads the MN-based Lupient Automotive Group as its CEO and President. To know more about leadership and business development, follow this blog.

Driving the future: Millennials and their car buying habits

posted Aug 31, 2017, 12:16 AM by Jeff Lupient   [ updated Aug 31, 2017, 12:17 AM ]

Millennials have finally reached the age where they can afford to buy their own car. And being tech-savvy, they know their way around the online world, finding exactly all the information they need to help them decide. This includes checking the online presence of car dealers and reading up on customer feedback on products and services. The generation’s buying habits have been largely influenced by what they have read or seen online.

Image source: autotrader.com

Also, millennials, with their love for technology, favor cars that allow them to stay connected to their gadgets. They may not want to have a car that gets attention, but they sure want one that lets them do what they do best: stay connected while even on the go. Offer them cars that best suits their lifestyle. A car that has access to navigation systems, Bluetooth, satellite radio, and mobile integration will surely impress a millennial. 

For a generation that’s branded as lazy, entitled, indifferent to wealth, and opinionated, buying a car may still be overwhelming. They put in more time into researching about car deals than previous generations to be certain about the purchase they are about to make. Millennials spend more time deciding whether the car they will buy is what they need, and not just what they want. In choosing a car, millennials go for practicality over aesthetics. 

Image source: moj.io

Jeff Lupient is the president and CEO of the Minnesota based Lupient Automotive Group. Because of his exceptional skills in marketing and sales, he received the Automotive News 40 Under 40 award in 2012. For more about the industry that he is part of, follow this link.

What To Consider Before Starting An Automotive Dealership

posted Aug 17, 2017, 4:30 AM by Jeff Lupient   [ updated Aug 17, 2017, 4:30 AM ]

An automotive dealership is a good business choice because the demand for vehicles is seen to continue to keep on increasing. In 2016, a total of more than 210 million Americans were licensed drivers. Additionally, cars will remain to be the primary mode of transportation in the foreseeable future.

Image source: blog.lupient.com

While establishing a car dealership may eventually prove to be a sound investment, there are many factors to consider before pushing through with it. Here are some of them:

  • New, used, or both? The first thing that a starting car dealer would need to think about is whether to sell new cars or used ones. Choosing the former will require a substantially higher amount of capital and a partnership with car manufacturers. A used car dealership will not require as high as an investment, although it also entails a lower income potential. If there is access to new and used cars, it can provide customers more options.
  • Location: The physical site of the dealership is another important consideration because convenience and visibility could bring in more potential customers. But with the advent of mobile technology, location is not as big a deal as it was decades before.
  • Federal and state laws: It is important to become well-versed with the laws, such as Federal Used Car Rule, consumer rights, safety laws, lemon laws, and much more. These govern the operations of car dealerships and ensure the legitimacy of the business, which can eventually attract more customers.

Image source: blog.lupient.com

Jeff Lupient grew up in an environment that dealt with cars. He eventually became the president and CEO of his own car dealership, Lupient Automotive Group. Read more about the industry by following this Facebook page.

Tips For Maintaining a Strong Relationship With Current Clients

posted Jun 11, 2017, 11:55 PM by Jeff Lupient   [ updated Jun 11, 2017, 11:57 PM ]

A mistake that some businesses commit is failing to take care of first-time customers, thinking that a sale is complete after a client transacts once with them. While it is technically true, sales experts say that it only becomes a “sale” when the customer either buys again as a repeat client or refers the business to other people. There is then a need to nurture a strong and lasting relationship with clients.

Image source: letsmarket.it

Here are some of the best ways how to maintain a good relationship with customers:

Exceptional communication

Timely, efficient, and relational communication is key because it shows clients that the business values them as partners and not just a source of revenue. Businesses need to learn the art of knowing how and when to initiate conversations, to send updates, and most importantly, to back off.

Listening to feedback

Without the right attitude, bad feedback can hurt the ego and lead to negative reactions. However, businesses should learn how to respond positively to the dissatisfied client to attempt to change their perception about the organization.

Additionally, this type of feedback, particularly the ones that hold important information, can become constructive by using them to bring about progressive changes that would please current and potential clients.

Jeff Lupient is a hands-on automotive retail sales manager who utilizes the full scale of his knowledge and experience in the industry to provide top-notch service and create and maintain lasting customer relationships. Read similar artices here.

But Will It Last? The Boom In Car Sales Tempered In 2017

posted Apr 26, 2017, 2:12 AM by Jeff Lupient   [ updated Apr 26, 2017, 2:13 AM ]

In recent years, car sales have breached the 17 million mark in the U.S. But the economic complexity of the automotive industry guarantees that this will diminish, and 2017 seems to be the year for that.

The automotive sales boom in the past seven years largely coincided with an improving job market and easy access to loans for purchasing vehicles. Naturally, economic slowdowns will give the automotive industry a direct hit, and dealers and brands felt a little squeeze as early as January this year.

Image source: CBC.ca

An administration change could introduce upheavals in the industry. President-elect Donald Trump’s higher tariffs on imported cars and parts will, of course, be blatantly felt by producers, while banks and other lending institutions are just now realizing the consequences of breezy loan approvals in the form of defaulting car loans.

The slower pace of sales growth might take some getting used to, as last year saw a buying frenzy, especially in segments such as crossovers, SUVs, and pickups. Falling global oil prices also helped automotive consumption, while energy trends are also expected to exhibit shifts towards the use of electricity and other fuel alternatives.

Analysts and industry insiders, however, are waving off the slowdown as a natural consequence of a high. After all, six years of prosperity are long enough, and it’s not like the market underwent drastic changes so as to significantly cut production and scare off demand.

Jeff Lupient is proficient in many skills such as new business development, automotive dealership, and sales. His competencies would later lead to his becoming the president and CEO of Minnesota-based firm Lupient Automotive Group in 2012. For more reads on the automotive industry, visit this page.

Square One: What Young Leaders Can Do To Reach The Peak Of Their Careers

posted Apr 4, 2017, 2:47 AM by Jeff Lupient   [ updated Apr 4, 2017, 2:48 AM ]

The world’s most popular business leaders started out as interns and entry-level employees. Before they reached the peak of their careers, they were once young professionals with dreams of climbing the ladder of success. In this generation of young professionals, what can they do to be truly successful in their chosen fields?

Image source: Huffingtonpost.com

In this age of instant gratification and social media envy, young professionals and young leaders must be reminded that hard work still pays off. They might need to pay their dues by putting in the extra effort and learning all the aspects of a job before they can climb the career ladder. When they are placed in a less than desirable position in the office, they can choose to view it as a stepping stone to success.

Those who prefer to start small shouldn’t be looked down upon. With focus, determination, and a growing set of skills, what once was a simple endeavor can grow into something that will impact many lives. Starting small can help a person embrace small achievements and become open to correction.

While at the early stages of their career, aspiring young leaders must also be willing to train under a reliable mentor. Instead of learning from colleagues who are at the same level, it’s best to find an authority in the office that can answer their questions and guide them through projects.

Image source: Forbes.com

Great things don’t happen overnight. Achieving success in the workplace requires the right balance of technical and interpersonal skills. Young professionals and aspiring leaders should continue to strive hard to reach the top.

Lupient Automotive Group CEO Jeff Lupient is highly dedicated to the growth of the family business. Visit this blog for more business management tips and updates.

Client Relations: Drawing The Line Between Friendship And Professionalism

posted Mar 27, 2017, 9:43 PM by Jeff Lupient   [ updated Mar 27, 2017, 9:44 PM ]

It’s quite a common occurrence in sales for salespeople to befriend their clients to nurture relationships. However, it is a very human condition to naturally fall into the trap of forging friendships with a client to a fault. Here is some advice to find the best compromise that works.

Image source: inc.com 

Aim to spend leisure time after work or on weekends. This kind of set-up is both good for client and sales person because the peak of work really happens during the day. Constraining leisure outside of work hours is beneficial, because whether on the client side or the sales person side, productivity in the day needs focus.

A big meeting, a product demonstration, or product sampling are examples of concrete activities that are required for a sale to happen. A good option to take is to schedule leisure time right after such an activity. Work and play can be done on the same day, but ensure that the two agenda do not interfere with each other. There’s no problem having dinner with your client right after an event.

Learn to say “no” to your client’s invitation for another round of drinks or coffee. Be comfortable with asking for a rain check, or suggesting a different schedule. Learn to put your foot down, most of all, when it comes to pricing concerns that your client lobbies to you during your leisure time.

Image source: gallup.com

There is always a danger in anything that proves to be too much. This is the same in maintaining friendships with clients. If your friendship with a client gets in the way of work and selling, this has to be improved. Certainly, you can be honest with your client, if indeed he is your friend too.

After many years of experience in sales, Jeff Lupient is now the president and CEO of Lupient Automotive Group. Find out more about this industry by visiting this blog.

After Sales Concerns In The Automotive Industry

posted Feb 27, 2017, 9:50 PM by Jeff Lupient   [ updated Feb 27, 2017, 9:50 PM ]

Sales is a rather interesting career. The salesperson finds his crowning glory in the form of a customer who buys his product and seals the deal. There are, however, a number of logical consequences for each automotive product. This is the reality of after sales.


The first concern has to do with warranty. Cars have warranty clauses in the sales contract, which the client may or may not be mindful of. The good salesperson is proactive in educating the client about the specifics of this.

Another concern is maintenance. It is a standard nowadays to include a maintenance incentive in every car purchase, one that would indicate that a vehicle is due for a free check-up for a certain number of miles driven, or a specific amount of time that has elapsed.

And then much later, the car becomes due for another check-up, with the anticipation of other maintenance issues that logically come at certain points in time. After sales would include a general diagnostic scheme for the much aged car.

Image source: irwinautoit.co.uk

After sales is perhaps the only shot that an automotive sales company has in keeping their clients loyal to them. In the business of selling cars, long standing relationships with clients are most important. This is not easy to achieve, but to aim for it is very much worth the effort to ensure business continuity.

After holding various positions in sales, Jeff Lupient now heads the Lupient Automotive Group. To know more about sales in the automotive industry, visit this blog.

Taking The Reins: What To Expect When Working For a Family Enterprise

posted Feb 22, 2017, 5:51 AM by Jeff Lupient   [ updated Feb 22, 2017, 5:52 AM ]

For some young people, their first job experiences (and, far frequently, their first real jobs) would come from participating in a family business. For individuals who decide to want to work in their parents' industries with the hopes of one day inheriting the family business, this is often a long and drawn out process, but one that their parents would for the most part appreciate.

http://www.thefbcg.com/assets/1/17/NewsDimensionMain/Textile_Mother_Daughter_lo_res.jpg
Image source: thefbcg.com

One of the things young people must understand when entering a family business is that simply gunning for their parents' role in management without actually working for any other part of the business is a recipe for disaster. If they haven't been introduced to the family business early on, they should instead choose a much lower position in the rank and file to gain a much more realistic idea of the company's culture and processes from the ground up.

http://federerperformance.com/wp/wp-content/uploads/2014/08/children-join-family-business.jpg

The tutelage they receive can either come from their parents or, barring that, a trusted employee familiar with the day to day operations of an enterprise. Young people interested in the family business should also take every opportunity to attend family meetings regarding business.

There are a number of challenges associated with family businesses. Among these is the increased likelihood of conflict due to misguided presumptions of what family members expect or interpersonal issues inevitably bleeding in. Young people entering the family business should treat the family job no differently from other professional engagements and keep personal issues distinct.

Currently the president and CEO of the Lupient Automotive Group, Jeff Lupient has been heavily involved in his family's auto dealership business since his youth. Visit this blog for more updates on running a family business.

1-10 of 12