Terms & Conditions

1. Terms

a. A1 PRP: A1 Positive Recycling Project (A1PRP) is the trading style of A1 Positive Recycling Project Ltd.
b. You: The client as a company, government department or individual.
c. Bulk Collection: Collection of one of ten or more items or one collection of twenty five items or more subject to our price list and listed prices as on the A1 PRP web site for the refurbishment and recycling of working Electrical, Electronic, Equipment, Mobile Phones, the sale and recycling of ink 'n' toner cartridges.

2. Our Guarantees

a. Collection: A1 Positive Recycling Project will collect at the agreed fee from your premises providing that your premises are located in the UK Mainland. Special arrangements may be required for non–mainland locations for which there may be an additional charge incurred.
b. Data: A1 Positive Recycling Project will wipe and destroy all the data and programs stored on magnetic or electronic media within the Electrical equipment. This operation is usually conducted on-site within 48 hours of order with payment on your equipment before entering our warehouse by special arrangement only and can be carried out to various levels of security depending upon the nature of the data stored and level of service required.
c. Protection: A1 Positive Recycling Project provides indemnity from third–party claims. This is achieved through our Product Liability insurance arranged through our insurance broker.

3. Your Assurances

a. Quantity: When arranging bulk collections from your premises we need to try, where possible, to fill our van most economically. Therefore we ask that you ascertain the number of bases, monitors, faxes, printers and other working electrical items prior to calling us. Changes in the quantities available can usually be accommodated provided that we are notified within 48 hours before the expected collection date. Sometimes it is not possible to take an increase in numbers and in this situation we will arrange collection of the excess items as soon as possible provided they are covered on the original order placed.
b. Recycling Conditions: All Electrical Equipment collected must come with all driver and software disc and all correct software manuals, licenses before you call us in order to carry out Secure on-site Data Destruction Services at our fees.
b1. Quality: At least 90% (ninety) of all the items in a bulk collection must be in good working condition and complete with manuals, driver disc and software licenses i.e. suitable for reuse, refurbishment.
c. Working/Non Working: A1 Positive Recycling reserve the right to charge a hazardous waste charge on top of our collection fee for non-working electrical, electronic equipment before any collection if less than 90% (ninety) of the items in a bulk collection are not in good working condition or incomplete/complete i.e. suitable for refurbishment and reuse a hazardous charge will be made in full.

4. If Your Company Cancels

a. Normal: In the event that you need to cancel a collection, we require a minimum of 48 hours notice prior to the expected collection date. This should allow us enough time to make alternative arrangement with another client.
b. Short Notice: Cancellation notices received less than 48 hours from the expected collection date may, at the discretion of the A1 Collections Coordinator, be charged a Cancellation Fee of £19.99 per unit.

5. If an Individual Cancels

a. Normal: In the event that you need to cancel a collection, we require a minimum of 48 hours notice prior to the expected collection date.
b. Short Notice: Cancellation notices received less than 24 hours from the expected collection, will be charged by the collections Coordinator, cancellation's will be charged a Fee of £39.99 per base unit at all times.

6. If A1 PRP Cancels a Bulk Collection

a. Normal: In the event that we have agreed a collection date and are unable to complete the collection at the agreed time due to acts beyond our control we will endeavour to give you at least 38 hours notice.
b. Short Notice: In the event that we are unable to give you 38 hours notice of a cancellation of the agreed collection, A1 Positive Recycling Project will offer a credit note to your account with £15.00 voucher discount as compensation.

7. Penalties

a. Quality: For all electrical, electronic and computer equipment A1 Positive Collections Coordinators will do their very best to ensure that you know the type of equipment that you're intending to have collected. However, when it is clear that there was an intention to conceal the true nature of a product a fee will be charged at £39.99 + £17:50 Waste Charge per unit found to be under the Pentium dual core class of processor.
b. Exception: The above clause will apply in all cases except where we have previously expressly and agreed in writing, or implied through our Standard Contract to accept all working items prior to order.

8. Staff

a. Knowledge: A1 Positive Recycling Project staff or their agents should not be considered as qualified to make judgements about the suitability of an item, or items, offered for collection.
b. Arrangements: A1 Positive Recycling Project staff or their agent(s) who make collections are not empowered to make arrangements or agreements regarding future collections. In all cases where a further collection is required you must telephone our Collections Coordinator on 0800 999 3833
c. Payments: On all accounts should be paid in full prior to all on-site Data Wiping service and prior to collection, payment should be sent direct to A1 Positive Recycling Project. If any member of staff or agent(s) should request payment of any kind, please telephone the Director or Administrator immediately on 0800 999 3833
d. Identification: All persons visiting your premises on behalf of A1 Positive Recycling Project will be carrying an Identification Card including a current photograph and signed by the Director, Administrator.

Registered Office 63A-63B Summerway, Exeter, Devon. EX4 8DJ

Registered under the lotteries and Amusements Act 1976. Licence No. SL0037

A Company limited by guarantee Social Enterprise Company No. 05591818, Waste License No. NCC/E/APO001/0 NCC/013496.

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© 2005 A1 Positive Recycling Sales & Service 0800 999 3833