#ShopSafeWithShopee

Malaysian Sellers Prioritise Trusted Shopping Experiences
9 in 10 Protected their Business from Online Scams on Shopee

KUALA LUMPUR, 6 November 2023 - A new survey of sellers on Shopee has revealed how sellers are prioritising safe shopping for customers. When 500 Malaysian local and independent online sellers were asked "Which is your platform of choice in operating a safe online business for customers?" in September 2023, 90% chose Shopee out of nine possible other marketplaces to operate on. 

9 in 10 Malaysians Choose Shopee for
Safe Online Shopping  
#ShopSafeWithShopee Reveals Malaysian
Savviness in Avoiding Scams

KUALA LUMPUR, 3 October 2023 - Shopee, the leading e-commerce platform in Southeast Asia and Taiwan, today announced the results of #ShopSafeWithShopee survey that found 9 in 10 Malaysians prefer Shopee for safe online shopping. The survey also found that 8 in 10 Malaysians feel that Shopee provides the best scam support when shopping online.

New #ShopSafewithShopee initiatives offer greater peace of mind  

Shopee Malaysia Launches 8x Money Back Guarantee on Mall Brands and Advanced User Protection Initiatives

KUALA LUMPUR, 24 JULY 2023 - Shopee announced eight times money back guarantee, up from two times money back, as part of a slew of latest #ShopSafeWithShopee initiatives. #ShopSafewithShopee has resulted in estimated hundreds of new exclusive brand partnerships with Shopee Mall each year. Over 1.5 million fraudulent or prohibited items have been taken down from listings since January 2022.

The marketplace’s June 2023 survey* of over 1,600 buyers discovered that in a month, 68% of Shopee buyers shop frequently from Shopee Mall, with up to three purchases a month. Furthermore, nine in ten buyers said they enjoy added peace of mind on their purchases when they shop from brands on Shopee Mall. When considering online purchases from Shopee Mall brands, survey respondents place a high priority on authenticity across five key categories: Mobile and Computers, Health & Beauty, Home Appliances, Fashion, and Home and Living. For techies, a significant majority of electronic goods sold through Shopee Mall come with standard product warranties provided by the brands, manufacturers, and retailers.