Staff Forum Representatives - as of April 2026 

For more information on becoming a staff representative contact Andrea King, Head of Customer Services

Nicola Adams - ACS Facilities Management Alison Helliwell - Customer Services Team Leader

Susan Askwith - Facilities Assistant Ben Lewis - Security Support Officer

Simon Brinkley - Water Compliance Manager Jordan Martin - Facilities Assistant

Lucy Brooke - Facilities Manager Sarah Matthews - ACS Facilities Management

Chantelle Campling - Technical Support Officer Alexandre Melosequeira - Cleaning Assistant

Katrina Chilton - Facilities Management Team Leader Adriano Minichiello - Electrician

Ian Cooke - Cleaning Shift Supervisor Sophie Moore - Accomodation Office Team Leader

Jodie Finlay - Helpdesk and Systems Operations Manager Juan Quenet - Facilities Assistant

Matthew Fordacchino - Gardener Dale Renwick - Helpdesk Operative

Bradley Foulstone - Deputy Facilities Manager James Richardson - BMS Controls Engineer

Helen Francis - Administrative Assistant Cassie Robinson - Facilities Assistant

Callum Frith - Building Surveyor Julie Roche - Facilities Assistant

Mark Green - Trade Union Representative Adam Tinsley - Trade Union Representative

Nigel Griffiths - Controls Engineer Jay Whyte - Security Support Officer

John Guymer - Cleaning Assistant Richard Warburton - BMS Controls Engineer

Claire Healey - Facilities Assistant Roger Walker - Security Support Officer

Lorraine Wilson - Cleaning Shift Supervisor

EFM Staff Forum - Scheduled dates & proposed discussion topics

Staff representatives were asked to rate their own and team job satisfaction and motivation (on a scale of 1-5), which was followed by a discussion on positive & negative influencers. Their feedback is summarised below and actions will feed into the EFM staff forum action log.

EFM Staff Forum Summary: Supportive Management Practice - December 2025

The December staff forum focussed on supportive management practice with a discussion on what this means what staff require and whether managers are doing enough to create a positive work environment. Their feedback is summarised below and actions will feed into the EFM staff forum action log.

EFM Staff Forum Summary: Inclusion & Belonging / Bullying & Harassment - October 2025

Inclusion & Belonging - staff representatives used one word to describe what we are doing well and what we are not doing well which is depicted in the word clouds below. The bigger the size of the word, the more frequently it was mentioned.

Bullying & Harassment - The 2024 Staff Survey results suggested staff were unaware of the reporting procedures or available support, had a lack of confidence in them and expressed concerns over their effectiveness. Staff representatives were asked to further discuss this and to identify how EFM can better support staff and instil trust in the processes. Their feedback is illustrated below.

Feedback from the staff representatives on these matters was presented to the EFM Wellbeing, Equality, Diversity & Inclusion (WEDI) committee in January 2026 (presentation link staff forum feedback) and actions have been incorporated into the EFM WEDI Improvement plan. 

You said ... we did!

As a result of forum discussion and feedback from EFM staff forum representatives, which has fed into EFM decision making, a number of positive actions have been taken. These were presented at the Town Hall sessions in October 2025 and are summarised in this slide presentation Slides October 2025 Town Hall. 

EFM Staff Forum Summary: Workload Pressures - July & August 2025 

The summer staff forums focussed on workload pressures. In July, staff representatives identified what some of the workload pressures are and why we have them. We followed on the workload pressures discussion at the August staff forum and using the Stop, Start, Continue model, representatives identified some actions that could be taken to help alleviate them. A summary of those discussions are shown below and actions will feed into the EFM Staff Forum Action Log.

Workload Pressures (collated feedback)

Stop, Start, Continue Collated feedback

Answers to the above questions and all feedback has been collated here and will feed into the EFM Staff Forum action log

Summary of the first EFM Staff Forum - February 2025

Staff representatives shared feedback on what makes the University a good place to work and what would make it better (below). The size of each word in these word clouds corresponds to how frequently it was mentioned in the discussions. 

Staff representatives also provided suggestions for how we could improve our response rate, which been summarised here and will feed into a Staff Forum Action Log.