WTT v2 Help Desk

Video Tutorials

Setting Up Password Self Service.mp4

ALL STAFF - Set Up Password Self Service to Reset Passwords on Any Device

Once you do the process the video describes, your phones, tablets, etc. will allow you to reset your passwords from anywhere, anytime. Password Self Service Link

Adding and Setting Default Printers with Windows 10 Laptops.mp4

Adding & Setting Default Printers on Windows 10 Laptops

Follow the steps in this video to use printers at different school locations, but then set your main workspace printer as your default for when you are back at whatever is your "home base."

Notes and Links

Resetting Google Student Passwords

There are designated “Google Admin” chosen by the principal at each school who have the ability to reset Student Google Passwords. These names are provided to the Help Desk by the Principals at each school.

When a student needs a Google password reset (for logging onto Chromebooks), please contact one of your school's Google Admin.

If your Administrative Assistants are unable to assist you, please feel free to call Help Desk (6749) and they will provide you with the name(s) of your school's Google Admin.

If you are already designated as a Google Admin and cannot find the instructions to reset a Google password, here is a handy link to that Google document.

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