SAM4 setup tool

Ethernet - Setting a static IP

Click ‘ethernet’ on the 'Connectivity' tab to load this page. Upon delivery, the NOVAQ is set up for a DHCP connection. Using the SAM4 Setup Tool, the NOVAQ can be configured to use a static IP following the steps below. 

Notice The NOVAQ uses the 169.254.1.1/16 network for internal communication. The NOVAQ static IP should not be set to an IP in this network. Additionally, the IP of the client’s internet router cannot be part of this network, as this will result in an IP conflict.

Notice Contact the support team to check whether it's possible to change the IP for the NOVAQ network. 

1. Under ‘IP address’, fill in the CIDR IP-address as ‘xxx.xxx.xxx.xxx/xx’ (e.g. 192.168.0.123/24). Filling in the subnet, e.g. /24, is mandatory.

2. Under ‘Gateway’, fill in the router’s IP address. Filling in this field is mandatory. Click ‘Apply’.

3. When the configuration is successful, the message ‘Ethernet configuration saved’ will show at the top of the screen. The table below will list connection details. 

Notice In specific cases it can be necessary to add a number of URLs and protocols to an active firewall’s whitelist. Please consult the allow list page for a full list of URLs and protocols.