Kaiser HMO Plan

Kaiser HMO Medical Plan

Available in Southern California Region ONLY

(Eligible and covered dependents residing out of coverage area receive medical emergency coverage ONLY)

The Kaiser HMO (Health Maintenance Organization) Plan offers members access to medical care through Kaiser Permanente physicians and hospitals. The Services described herein are covered only if the services are medically necessary and are provided, prescribed, authorized or directed by a Kaiser Plan Physician. You must receive the services from Plan Providers inside our Southern California Region Service Area (your home region), except where specifically noted to the contrary in the Evidence of Coverage (EOC) for authorized referrals, hospice care, Emergency Services, Post-Stabilization Care, Out-of-Area Urgent Care and emergency ambulance Services.

This plan does not have a calendar year deductible for individual or family.

Please review the Kaiser HMO Plan Summary of Benefits for more information or click on one of the links below to view the Explanation of Benefits.

Chiropractic coverage provided by OptumHealth is available to ALL employees enrolled in Kaiser. Please review OptumHealth Chiropractic Coverage here.

VEBA Advocacy

Need a Hand? VEBA Advocacy can help!

~ Navigating Health Care Systems (Access care, billing/claims issues, and more!)

~ Maximizing your VEBA benefits (EAP/Mental Health, finding a provider, and more!)

VEBA Advocacy Flyer 

Kaiser Health Contact Information

Kaiser Member Services/Claims:  800-464-4000 |  www.kp.org

California Schools VEBA VEBA Advocacy Programs:  888-276-0250 |  Best Doctors:  888-362-8677

OptumHealth Chiropractic Services:  800-428-6337 |  www.myoptumhealthphysicalhealthofca.com

Kaiser Psychiatry Department Call Center (M-Th 8am - 6pm / F 5:30pm) 877-496-0450

Behavioral Health Care Member Help Line:  After hours/weekends/holidays 800-900-3277

ChooseHealth Member Services/Provider Finder:  800-464-4000 | www.kp.org/2020

Kaiser Telehealth Visits: 


Employee Assistance Program

OptumHealth EAP:  888-625-4809 | www.liveandworkwell.com  (access code is veba)