employee benefits department
It goes without saying that our employees deliver the services to our students and community - they are our most valuable asset. So, when it comes to important issues like employee benefits, we are committed to offering comprehensive benefits, services and programs to eligible employees, retirees and eligible dependents.
As our Nation maneuvers through the ever changing waters of the Novel Coronavirus, our District remains focused on meeting the needs of our community, our students and staff.
Adhering to the "Safety in Place" order, you will see many areas of the district working diligently to meet the needs of our staff.
Please be sure to utilize this website for helpful resources and plan information.
Department Contact Information can be found HERE.
Our Department is also on Facebook. Please visit us here: https://www.facebook.com/groups/RUSDBenefits/
Thank you and please keep yourself and your families safe.
attention rusd health plan members (epo/ppo)
HAVE YOU RECEIVED A PAST DUE INVOICE IN THE MAIL??
For questions or assistance in having your claims processed, please contact Lucent Health directly or the RUSD Benefit Advocate dedicated Helpline:
RUSD BENEFITS ADVOCATE: (800) 914-5096 or BenefitsAdvocate@mcgriffinsurance.com. The advocate will work directly with Lucent on your behalf. Please have your medical ID card and medical bills available.
Why is this Happening? The Provider (doctor's office, laboratory, hospital, etc) did not submit the claim to Anthem for pricing with the correct information from your medical ID card, or coded the services incorrectly. Keep in mind that annual deductibles and out-of-pocket maximums still apply and some invoices are patient responsibility. Be sure to contact Lucent Health for Explanation of Benefits. You can also download the Lucent Health mobile app to your smartphone or register on www.LucentHealth.com to view your claim information.