RUB Standard Operating Procedure (SOP)

RUB Standard Operating Procedure (SOP)

Quality Assurance Documentation

The RUB Standard Operating Procedures (SOP) 2020 serves as a framework to ensure efficiency, consistency, and quality in service delivery across the Royal University of Bhutan (RUB). It provides detailed step-by-step guidelines for key operational areas within the university, covering both academic and administrative functions.

Summary of the RUB Standard Operating Procedures (SOP) 2020

The RUB Standard Operating Procedures (SOP) 2020 serves as a framework to ensure efficiency, consistency, and quality in service delivery across the Royal University of Bhutan (RUB). It provides detailed step-by-step guidelines for key operational areas within the university, covering both academic and administrative functions.

The SOP is structured into the following key areas:

1. Quality Assurance & Enhancement Services

• Outlines procedures for programme validation, periodic reviews, and academic quality assurance.

• Ensures compliance with academic regulations and promotes staff training.

2. Teaching & Learning Services

• Includes curriculum development, student assessments, faculty training, and academic resources management.

3. Library Services

• Covers library operations, book procurement, user education, and collection management.

4. Human Resource Services

• Details recruitment, promotions, performance management, staff training, and separation procedures.

5. Finance Services

• Establishes salary payments, budgeting, procurement, stipend disbursement, and auditing processes.

6. Estate & Maintenance Services

• Provides guidelines for facility management, property maintenance, and rental services.

7. Procurement Services

• Standardizes tendering, contracting, and purchasing processes.

8. ICT Services

• Defines responsibilities for network infrastructure, VLE (Virtual Learning Environment), website updates, and technical support.

9. Legal Services

• Covers court cases, arbitration, agreement drafting, and policy formulation.

Importance of the RUB Standard Operating Procedures (SOP) 2020

The SOP is critical for the effective governance and management of RUB institutions. Its significance includes:

1. Enhances Operational Efficiency

• Ensures uniformity in processes, reducing redundancy and mismanagement.

• Provides clear roles and responsibilities for staff and management.

2. Supports Academic Excellence

• Standardizes programme validation, faculty training, and quality assurance.

• Ensures consistent student learning experiences across colleges.

3. Ensures Accountability & Transparency

• Outlines decision-making structures in finance, procurement, and HR management.

• Reduces the risk of mismanagement and non-compliance.

4. Improves Service Delivery

• Streamlines library, ICT, legal, and estate services.

• Enhances student and staff support systems.

5. Facilitates Compliance & Governance

• Aligns with university policies, national regulations, and quality benchmarks.

6. Promotes Staff & Student Welfare

• Provides clear guidelines for HR development, grievance handling, and financial assistance.

7. Strengthens Financial Management

• Standardizes budgeting, procurement, auditing, and stipend payments.

• Enhances resource allocation efficiency.

This SOP serves as a key operational guide ensuring consistency, accountability, and efficiency across all RUB colleges and offices.