RUBS In Depth

Utility Companies in AppFolio

When choosing the correct utility company, type in the mailing address instead of the company name.  This is because we have multiple of each utility companies in the system.   It will not show which has been chosen until I actually cut the check.

• Duquesne Light has 3 billing addresses.  I have noticed that the most used one is PO Box 371324

• Columbia Gas I have marked the one DO NOT USE (which has still been chosen in the past despite my marking it)

• Peoples Gas also has multiple

• PWSA has 1 for bills, the other address is for contracts

• PA American only has one

Creating a Unit Group 

When turning in RUBS bills a unit Group must be created. Steps to create a unit group are as follows:

• Go to the Property Manager Page

• Select "Unit Groups" at the top of the page 

• Select "New Unit Group"

• The group name is (utility company name) RUBS

• Select all units that are included in the RUBS charge 

• Select "Save"

Move outs/ins Updating the unit group

Update the unit group prior to turning the utility bill in. Once the the unit group is changed you will no longer need to write the units that need to be charged on the utility bill.