Design Thinking For Social Innovation

ABSTRACT : 

The Laundry Service Management website is designed to streamline the operations of a laundry business by allowing the owner to manage services, pricing, and shop timings, while also handling pick-up and delivery logistics. Customers can easily select services, schedule pick-ups and drop-offs, and make payments online. The platform enables real-time communication between the laundry keeper and customers, providing order updates and feedback options. This system aims to enhance convenience for both the laundry service provider and customers, improving efficiency, customer satisfaction, and overall business management.

INTRODUCTION : 

The Laundry Service Management website is an innovative platform designed to simplify the operations of a laundry business. It allows the laundry keeper to efficiently manage services, set pricing, and define shop timings. Customers can easily place orders, select required services, schedule pick-ups, and make secure payments online. The website also includes features for order tracking, customer communication, and feedback. By automating key processes such as scheduling, billing, and delivery, the platform aims to improve operational efficiency, enhance customer experience, and streamline the day-to-day management of the laundry service. 

EMPHATY

IDENTIFICATION OF SOCIAL CHALLENGE  :

STAKEHOLDER MAP : 

QUESTIONS FOR STAKEHOLDER INTERVIEW : 

DEFINE : 

AFINITY MAP :

STAKE HOLDER PERSONS :

EMPHATHY MAP :

POV STATEMENT :

The laundary keepeer needs the  online platform  because  it is use friendly  as well as to expand  & improve his work by receiving reviews and giving back  regular updates. 

IDEATE  : 

SCAMPER : 

IDEA EVALUATION :

CHARTS : 

PROTOTYPE  : 

SPECIFICATIONS : 

TESTING : 

ACTUAL PROTOTYPE :