Any library bound book that has a "FollettBound", Perma-Bound, or Bound to Stay Bound logo are guaranteed. This means if the binding breaks or pages fall out due to a weakened binding, they will send a replacement no questions asked. You don't even have to send back the old book--you can give it away or recycle it.
How to Replace a "FollettBound" book:
Fill out Follett's replacement form and send to: fssreplacementorders@follettlearning.com
To find the form, go to your Titlewave account. Then click on your account > account settings.
Scroll down to POLICIES at the bottom of the page. There you will find a link to the FollettBound Replacement Form.
How to Replace a Perma-Bound book:
Email a photograph to George Dragich: georgedragich@perma-bound.com
How to Replace a Bound to Stay Bound book:
Email a photograph to Phil Orlowski: porlowski@btsb.com