E-Commerce

Should your organisation sell goods online, they will be shown on the Charity Suite Portal in the E-Commerce Items and Transaction sections.

E-Commerce Items

The E-Commerce Items section of the Charity Suite portal allows donated items to be sold online to be viewed using filters to limit the search results. For example all items from a specific location. On entering the page, the search results are limited to the show items updated from the first day of the current month. 

Should you wish, you can export a list of item. This is facilitated with the Export CSV (Comma-Separated Values) and will export those items as shown using the filters. On pressing Export CSV,  the fields required can be selected, before downloading into a CSV file.

The Export eBay CSV button will generate eBay CSV formatted data that can be uploaded directly into the eBay store. Items that were exported previously using this method cannot be exported again. The system identifies all items with E-Commerce tags which have ACCEPTED or  TRANSFER E-Commerce tag.

You will notice that the button Export eBay CSV is now disabled, since these items no longer have the necessary E-Comerce tags needed to be flagged as requiring download. They are now flagged with the E-Commerce status of DRAFT.

Bulk Update Active eBay Listing

Items that have been sold online through the external eBay system will require updating in the Charity Suite Portal. The external eBay system will generate a CSV file for upload into the Charity Suite Portal. This is facitiltated through the Action --> Bulk Update Active eBay Listing button.

Once all errors have been resolved, the file is ready to be uploaded. In this exmple, there are 19 items, only 1 of which is recognised. Any unrecognised items will be ignored during the upload process. 

The recognised item has been successfully updated.

E-Commerce Transfers

E-Commerce Transfers can be made between organisational locations.

When creating an internal E-Commerce transfer, only the source and destination fields are mandatory. The remaining fields are optional.

Once the E-Commerce transfer has been created, the items and quantity of each item can be added to the transfer. 

Only transfers that are in DRAFT status will be able to be edited and have their transfer status changed. Once the transfer is moved on from draft status it can no longer be edited.

An E-Commerce transfer can have the following statuses and it is the users role to process through these statuses, adding the addtional fields as requested:-

E-Commerce Copy and Delete Transfers

There is also a time saving feature available to COPY an existing E=Commerce transfer to a different and/or multiple locations. The transfer destinations are selected from those available in the drop down list. More than one transfer destination can be chosen to create a copy of the E-Commerce transfer.

The action of deleting an E-Commerce transfer will be confirmed before being committed to the database.