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WORK SUMMARY
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Q: Which associates were paid over-time between a specific time period? How much OT was paid?
Q: How can I quickly see an overview of how many hours per week each associate / zone was paid?
Q: What are all shifts worked by a specific associate between a custom period of time?
This report can be pulled for any timeframe (including mid-week) and displays shift timings and payouts for prior days, and scheduled shifts for upcoming days. It also displays the total paid time for the timeframe specified, total unpaid time, any overtime, and the authorization status of the deviation. The above questions can all be answered by customizing the filters on the report to show you relevant information.
To run this WFM Report, click on the My Reports Tab > and select Work Summary Report
From there you will be prompted to filter your report to the desired team (see example above). You may select one or all Manager Zones, but be sure to Include Sub Teams to capture all scheduling zones.
Select your time-frame in the Date Selection portion for whichever length of time you wish to see the data / shifts
Select your Report Format and click on Go. Your file will download automatically.
REG: Indicates a payout of regular hours for the day
OT: Indicates an overtime payout for the day
Start Time/End Time: Indicates the start/end of the shift. Displays actual clock data for days passed, and scheduled time for future dates
Total Paid Time: Indicates what this associate will be paid out. Matches the Timesheet Summary