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SCHEDULED VS ACTUAL
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Embedded Files
Some questions that using this report can answer...
Q: Are my associates adhering to the shifts they have been scheduled for?
Q: Which team(s) / zones are spending more than they have been scheduled for?
Q: Are associates working more or less hours than we had originally planned? Is this causing an overage/underage?
This report is useful as a measure of payroll control. A schedule is only as good as the controls in place to adhere to what has been planned. If you are over (or under) and are unsure of where it may be coming from, this is a good report to determine why your actual hours deviate from what has been scheduled.
To run this WFM Report, click on the My Reports Tab > and select HB - Scheduled vs Actual Hours by Emp
From there you will be prompted to filter your report to the desired time-frame (see example).
Type in your Store Name (eg: 1560)
Select the Format, click on Go and your file will download automatically
Scheduled vs Actual Hours by Associate.xlsxKey Definitions:
Scheduled Hours: How many hours are scheduled on WFM by day, either to work or for vacation/float/STA.
Actual Hours: Actual paid hours by day. Keeping deviations up to date will ensure this is accurate and close to what is scheduled, even for prior days of the week. Represents what people actually worked based off of their swipes, and STA/VAC/FLOAT coding by day as well.
(O)/U: Compares actual spend versus what was scheduled.
The schedule for the week must be created as close as possible to budget. This report can then be used to measure how closely the schedule is being followed, by day, team, and associate.
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