Netiquette
"Netiquette" refers to the use of internet etiquette. This simply means the use of good manners in online communication such as e-mail, forums, blogs, and social networking sites to name a few. It is important to use netiquette because communication online is non-verbal. Most often online communication consists of reading something someone else has typed. This type of communication does not allow each person to see facial expressions, body language, or hear intonation. Because of this, messages can often be misinterpreted. By following netiquette, online communication becomes clearer.
(Source: Digit@l Citizenship at Auburn University)
The Rules
1. Extend your Good Nature Online
Pleases, thank yous, greetings and kind language build a positive classroom culture online. Be the same considerate, nice person online as you are offline.
Example: "Hello Mr. Cothran, I hope you're doing well. I need some help with... Thank you in advance. I appreciate the help. Have a great weekend!"
2. Respect Others as Equals
Show general respect and a little humility online. That classmate that you completely disagree with is a human being too; they also have feelings and experiences and probably believe passionately in what they're saying.
Example: “Hi Lisa. I didn’t come to the same conclusions about the reading. Instead, I thought… ”
3. Stop... Grammar Time!
Always make an effort to use academic language; this includes the use of proper punctuation, spelling and grammar. We all make mistakes, but please be sure to spell and grammar check your writing before submitting or sending.
Example: “I was thinking the same thing!” versus “LOL i wuz thinkin that 2!”
4. Avoid Sarcasm and Private Jokes
Without being able to hear tone or see body language, it can be tricky to understand a writer’s intent. What may seem like an obvious joke to you could come across as inappropriate or confusing to others.
Ex: “Hi Jen. I have great memories of our class field trip to the coast, too.” vs “Jen-Jen! Worst day ever – ha ha!”
5. Pause Before You Post
It's worth taking a moment to reflect before hitting the send button. Slow down when you're about to post something online for all the world to see, especially if you are in disagreement about a topic.
Example: Pretend you have to show your family the email or the post - would they be proud of you?
Online Learning Tip:
Read first and attempt to find your own answer
If you’re confused or stuck on an assignment, your first instinct may be to immediately ask a question. But before you ask, take the time to try to figure it out on your own.
Example: “Hi Ms. Swaby, I checked the syllabus and the course resources but I couldn't find...”
Additional Resources
Discussion Board Netiquette Video
