Hiring great people takes more than a strong resume or a solid first impression. To make confident and consistent hiring decisions, it’s essential to interview thoughtfully and with intention.
This section provides the Interview Flow and an Interview Checklist for Hiring Managers, a practical, step-by-step guide covering what to do before, during, and after the interview. It’s designed to help you stay organized, reduce bias, and ensure each candidate has a fair and structured experience.
Interview Flow: At-a-Glance:
Open the interview by thanking the candidate for their time and building some rapport. If in person, offer a drink (water, coffee, etc...). Introduce yourself and describe the interview process.
Ask about the candidate to help put them at ease before diving into interview questions. Some examples include: "How is your day going so far?", "Do you have any plans for the upcoming weekend?"
Ask “Interest” questions to gauge a candidate’s interest in the role, passion for the opportunity, and interest in the department. Some examples are: "Tell me about yourself." , "Walk me through your resume.", "Why are you interested in this organization?" "What excites you about this role?".
Ask open-ended “behavioral” questions to learn more about how the candidate has handled specific situations in the past. If the candidate does not answer your questions completely and candidly, be prepared to probe for the answer in a follow up question.
NOTE: If you are interviewing students or individuals who do not have a lot of professional/work experience, feel free to ask about their skills, capabilities and involvement in academic teams, extracurricular activities (e.g., clubs or sports), or volunteer work.
Allow the candidate to ask any questions they have about the job, department, or organization.
Close the interview. Set expectations for next steps and time frames.
Thank the candidate for their time.