Interviewing

Conducting thoughtful, structured interviews is essential to making confident, equitable, and legally sound hiring decisions. This section is designed to support hiring managers throughout the entire interview process, from preparation to evaluation, while aligning with Fleet Feet’s People First values.

Explore the tools, strategies, and best practices that will help you interview with consistency, fairness, and clarity.

What You'll Find in This Section:

• Interview Flow & Checklist: A step-by-step guide to help you plan, conduct, and wrap up interviews in a consistent and structured way.

• Interview Toolkit: A collection of resources including behavioral interviewing tips, phone interview guidance, Qualifi and Outmatch tools, and sample questions and assignments to support structured, effective hiring. 

• Interview Evaluation Process: Guidance on how to evaluate candidates fairly, document observations, and collaborate with your hiring team to make informed decisions.

• Managing Interview Bias: Learn how to recognize and interrupt unconscious bias during interviews to ensure every candidate has a fair and equitable experience.

• Legal Considerations: An overview of the dos and don’ts during interviews—what you can and cannot ask—to ensure compliance with employment laws and protect both the company and the candidate.

Franchisees - The content on this document is for education and informational purposes only. Should a franchisee decide to act upon any information on this document, they do so at their own risk. Fleet Feet recommends all franchisees consult with an employment attorney when creating/modifying policies, pay practices or other items related to employment.