If the laptop is not new, please ensure that it is up to date. The minimum required operating system is:
macOS Ventura Version 13.7.2
To confirm this, please click on the Apple Symbol on the top left corner of the screen and select
About This Mac as pictured below:
If your operating system is less than 13.7.2, please visit HERE for instructions on how to update your Mac.
You MUST follow the instructions below by viewing them on a separate device such as a phone, tablet or secondary computer as you will be asked to restart your child's laptop during the setup process outlined in the steps below.
When the laptop is opened and turned on for the first time, you will need to follow the prompts on the screen to complete the initial setup process.
This will include setting the language, location, creating an account, etc.
2. Once the setup has been completed, click on the Apple icon on the top left corner of the screen and from the drop-down menu select System Settings.
From there, scroll down on the left menu and select Users and Groups, and click the ⓘ symbol next to your account name.
If "Allow this user to administer this computer" is enabled, select Done or OK and proceed to the next step:
1. In the System Settings window, scroll up and select General, and then About.
2. In the About page, select the option for Name. Rename the computer using the naming convention below and press the return key on your keyboard:
graduationyear_firstnamesurname_MCV
Example:
2030_JoeBloggs_MCV
Please take note of the version of macOS on your device (highlighted above in yellow). This will be needed for the preceding steps.
Before you complete this step, you MUST make sure that you are viewing these instructions via a separate device such as a phone, tablet or laptop.
Please shut down your device, then follow the instructions in the video below:
1. Once your device restarts, log-in using your device password, and then click on the Finder application at the bottom of your screen.
2. Click the Applications folder on the left sidebar, then scroll down and double-click on the Safari web browser application on your device.
3. In the URL bar at the top of the Safari window, type the following and press Return:
https://enroll.mosyle.com/?account=mcccdow
4. Once the webpage loads, a pop-up window should appear. Select Allow.
A prompt will appear in either the top right-hand corner or the centre of your screen. Press OK if prompted.
5. Click on the Apple icon on the top left corner of the screen and select System Settings.
The next step depends on the version of MacOS that your device is using:
If your device uses MacOS Sonoma or Ventura:
Select Privacy & Security on the left-hand menu, then select Profiles.
If your device uses MacOS Sequoia:
Select General on the left-hand menu, then select Device Management.
6. Double-click on Mosyle Corporation MDM.
7. You will be asked if you are certain you want to install this profile. Select Enrol, then type your device password and select Enrol once more.
You have successfully enrolled your device for use at Mount Carmel Catholic College
Please email mccciclt@dow.catholic.edu.au if you experience any issues whilst following the instructions above.
Alternatively, if you have experienced difficulty whilst completing these instructions, the I.C.L.T department will be available to support families with the setup of laptop between Wednesday 22 January and Friday 24 January 2025 for which you will need to book a time on the booking calendar below.
All students must be accompanied by an adult to attend your booking time.
1. Log on to your user account and enter your CENet Username and Password when prompted with the screen below and select Sign in and add printers.
Remember your username consists of your surname, first initial and a two digit number.
Example: bloggsj01
If you do not see the screen pictured above, select this icon found on the top right corner of your screen
Once you have logged on successfully, the printer will install automatically.
2. When logged into your user account, you will be automatically prompted to sign into the ZScaler Client. Enter your full DoW email address and select Log In.
NOTE: If your email account uses the @dowstu address, you will need to use the @dow address FOR THIS PAGE ONLY.
Upon selecting Login, your browser will open to the following page. Enter your CENet Username and Password when prompted and select Sign In.
Next, your browser should provide you with the following prompt. Select Allow.
Once accepted, the window will close and the ZScaler icon will appear in the top-right of your screen, on the Menu Bar. Select this icon, then click Open Zscaler in the drop-down menu.
If the Service Status indicates that Zscaler is ON, then you have successfully authenticated through the Zscaler client and can access the College network.