BEFORE YOU BEGIN

For Mac laptops, you will need to confirm the version of mac OS your device is using

To find this on a Mac, please click on the Apple Symbol on the top left corner of the screen and select About This Mac

Select one of the two buttons below based on the version of macOS you have installed on your device as seen in the "About This Mac" window:

If your window does not list either of these options, please visit HERE for instructions on how to update your Mac.
Alternatively, please visit the I.C.L.T office during open hours if you experience any issues whilst following the instructions above.