The PICTD-Management Information System (MIS) takes charge of all tasks relative to computer and network operation and management, from setting-up to troubleshooting of the same.
Once the Chief, PICTD approves the request, MIS staff readily provides the needed service(s).
Office/Division
Planning and Information and Communications Technology Division (PICTD)
Classification
Simple
Type of Transaction
Government to Citizen (G2C)
Who May Avail
ERDB Officials and Employees
CHECKLIST OF REQUIREMENTS
WHERE TO SECURE
PICTD-MIS Job Request
ERDB Document Tracking System (DTS)
CLIENT STEPS
AGENCY ACTION
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
Login to DTS and select “PICTD-MIS Job Request”, fill out the form and forward it to the respective Division Chief for e-signature/approval, then forwarded the same to PICTD OC
Receive the job request and forward the same to the Chief, PICTD for approval /e-signature
None
10 Minutes
Administrative III / Administrative Assistant II / PICTD-OC
Approves and affix e-signature
3 Minutes
Chief, PICTD
Receive the approved job request form and forward to PICTD-MIS
1 Minute
Administrative III / Administrative Assistant II / PICTD-OC
Receive and acts on the instruction and provide the needed services and fill out the same form with services rendered and affix e-signature
Maximum of 3 working days
Info Systems Analyst II/Computer Programmer II / Data Entry Machine Operator III
PICTD
Forwards the same Request Form with instructions to rate the rendered service
1 Minute
Data Entry Machine Operator III / PICTD-MIS
2. Client to click the red star in the same DTS Document to rate the service
10 Minutes
EXPECTED TURN AROUND TIME
3 Days and 25 Minutes
