Ecological tours about the aforementioned sites and demonstration areas limited to 10-15 participants.
Embedded Files
a. With Letter Request
a. With Letter Request
Office/Division
Laboratory and Experimental Services Division (LESD)/
Research, Development and Extension Centers (RDECs)
Classification
Complex
Type of Transaction
Government to Government (G2G)
Government to Citizen (G2C)
Government to Business (G2B)
Who May Avail
All
CHECKLIST OF REQUIREMENTS
WHERE TO SECURE
Letter Request
Client
CLIENT STEPS
AGENCY ACTION
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Client sends letter request (hand-carried and/or sent through electronic mail via official ERDB e-mail at erdb@denr.gov.ph, erdbrecords@gmail.com
Receives letter request and forwards to Office of the Director/Authorized Representative
None
1 day
Records Officer/ In-Charge
Concerned Division/RDECs prepares letter reply
1 day
Office of the Director
Prepares letter reply to client;
Signs letter reply
3 days
Concerned personnel of Division/RDEC; Director
2. Client receives letter reply and coordinate with ERDB on the details of the activity
Provides ecological tour
1 day
3. Client visits the site/s scheduled date
Provides ecological tour
1 day
Assigned EDSS staff-LESD/RDECs
Client answers Client Satisfaction Measurement Tool https://bit.ly/erdbcsm2023
Receives filled out CSM forms
EXPECTED TURN AROUND TIME
7 days
b. Walk-in
b. Walk-in
Office/Division
Laboratory and Experimental Services Division (LESD)/
Research, Development and Extension Centers (RDECs)
Classification
Complex
Type of Transaction
Government to Government (G2G)
Government to Citizen (G2C)
Government to Business (G2B)
Who May Avail
All
CHECKLIST OF REQUIREMENTS
WHERE TO SECURE
● Client Request Form
Client Request form to be provided by Action Officer of the day / assigned EDSS staff -LESD/RDECS
CLIENT STEPS
AGENCY ACTION
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Client accomplishes the Client Request form at the ERDB Lobby/Action Officer of the Day
Receives the printed/online client request form
None
15 minutes
Receiving staff
2. Client inquires for site visit
Courtesy call to Division Chief/RDECs Head and assigns staff to accommodate visitors
None
30 minutes
Division Chief/RDECs Head
3. Client visits site
Provides briefing and ecological tour in the area
None
3 hours
Assigned EDSS staff-LESD/ RDECs
Client answers Client Satisfaction Measurement Tool https://bit.ly/erdbcsm2023
Receives filled out CSM form
None
15 minutes
Assigned EDSS staff-LESD/ RDECs
EXPECTED TURN AROUND TIME
4 hours
Page updated
Report abuse