Distribution of available ERDB publications such as Sylvatrop Technical Journal, Canopy International, IEC materials, knowledge products, for sale and/or for free.
Embedded Files
A. Purchase of ERDB publication
A. Purchase of ERDB publication
A.1 Walk-in
A.1 Walk-in
Office/Division
Technology Transfer Division (TTD)
Classification
Simple
Type of Transaction
Government to Government (G2G)
Government to Citizen (G2C)
Government to Business (G2B)
Who May Avail
LGUs, academe, and other stakeholders who need the publications
CHECKLIST OF REQUIREMENTS
WHERE TO SECURE
Order slip, Order of Payment
Circulation of Publication Unit-ERDB Main Office
CLIENT STEPS
AGENCY ACTION
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Fills up Order Slip
Receives Order Slip and forwards to Accounting Office
Price of Publications
Bamboo Book – Php 1,300
2 Minutes
Admin Assistant II/Circulation Assistant
TTD
Receive, check and verify total amount of purchase and Prepare Order of Payment
New issue of Sylvatrop (hard copy)
Php75/single issue
8 Minutes
Accounting Clerk III
Accounting Section
2. Pay to Cashier
Issues Official Receipt to client
Php150/
combined issue
2 Minutes
Cashier
Cashier Unit
3. Back to Circulation Unit-TTD to show proof of payment (OR)
Photocopy the Official Receipt for filing/record and original OR will be given to client
2 Minutes
Information Officer II/Circulation Officer
TTD
Release the purchased publication to client
2 Minutes
Circulation Officer
TTD
4. Clientele receives publication and fills-up the Client Satisfaction Measurement Form; Online: bit.ly/erdbcsm2023
Receives filled-out CSM Form for record/file
1 Minute
Information Officer II/Circulation Officer
TTD
EXPECTED TURN AROUND TIME
17 Minutes
a. 2 Online
a. 2 Online
Office/Division
Technology Transfer Division (TTD)
Classification
Simple
Type of Transaction
Government to Government (G2G)
Government to Citizen (G2C)
Government to Business (G2B)
Who May Avail
LGUs, academe, and other stakeholders who need the publications
CHECKLIST OF REQUIREMENTS
WHERE TO SECURE
Email request, Order slip, Order of Payment
CLIENT STEPS
AGENCY ACTION
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Client sends email to erdbrecords@gmail.com, circulationofficer@gmail.com or FB messenger to purchase/order desired book/publication
Receive and acknowledge purchase order thru online (email, FB, Messenger); prepares Order slip and forward to Accounting Section
Price of Publications
Bamboo Book – Php 1,300
Sylvatrop (hard copy)
P75 single issue
P150 (combined issue)
4 Hours
Information Officer II/Circulation Officer
TTD
Receive Order Slip, check and verify total amount of purchase and prepare Order of Payment
8 minutes
Accounting Clerk III
Accounting Section
Prepare Statement of Account (SOA) and send to client for payment
5 minutes
Information Officer II/Circulation Officer
TTD
4. Client receives SOA, pays thru bank transfer or any online payment (Gcash) and sends proof of payment via email to circulationofficer@gmail.com
Check payment and prepares publication for mailing
4 hours
Information Officer II/Circulation Officer
TTD
Sends copy of purchased publication with original copy of OR thru postal services/courier (LBC, J&T, JRS, etc.)
Postal mail or shipping fee depends on area of delivery/ address
1 day
Admin Aide VI
Circulation Assistant
TTD
5. Client receives purchased publication and fills-up CSM
bit.ly/erdbcsm2023
Send CSM to client. Record/file the filled out CSM.
None
1 day
Information Officer II
Circulation Officer
TTD
EXPECTED TURN AROUND TIME
2 Days & 8 hours
B. Requests of ERDB Publications (Free of charge)
B. Requests of ERDB Publications (Free of charge)
b.1 Walk-In
b.1 Walk-In
Office/Division
Technology Transfer Division (TTD)/ RDE Centers
Classification
Simple
Type of Transaction
Government to Government (G2G)
Government to Citizen (G2C)
Government to Business (G2B)
Who May Avail
Officials and employees of DENR, LGUs, other government agencies, academe, and other stakeholders who need the publications
CHECKLIST OF REQUIREMENTS
WHERE TO SECURE
Client Request Form
ERDB Lobby/Action Officer of the Day
TTD Circulation Officer
CLIENT STEPS
AGENCY ACTION
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
Fills up request form available at the ERDB Lobby/ Action Officer of the Day/TTD Circulation Officer
Receives filled up request form and checks for the availability of publication and release to client
None
15 minutes
Action Officer of the Day/
Admin Assistant V
Circulation Assistant
TTD/TPPEU
2. Client input the publications to logbook
Check completeness of the details on logbook
None
15 minutes
Admin Aide VI
Circulation Assistant
TTD
3. Client receives publication and fills-out the CSM form
Record/file the CSM
None
2 minutes
Information Officer II
Circulation Officer
TTD
EXPECTED TURN AROUND TIME
32 minutes
b.2 Letter Request
b.2 Letter Request
Office/Division
Technology Transfer Division (TTD)/ RDE Centers
Classification
Simple
Type of Transaction
Government to Government (G2G)
Government to Citizen (G2C)
Government to Business (G2B)
Who May Avail
Officials and employees of DENR, LGUs, other government agencies, academe, and other stakeholders who need the publications
CHECKLIST OF REQUIREMENTS
WHERE TO SECURE
Letter request
Client
CLIENT STEPS
AGENCY ACTION
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Client sends letter request thru erdbrecords@gmail.com
Receives letter request, acknowledge, and forward to the Office of the Director/Authorized representative
None
1 day
Administrative Officer III/ Records Officer II
Receives and forwards the letter to the Office of the Chief, TTD/RDECs
None
1 day
Director/ Admin. Assistant III
Office of the Director
Receives the instruction and forwards it to Circulation Office
None
1 day
Information Officer V/
Division Chief TTD/Center Head
Checks availability, prepares, packages requested publications and coordinate with the client the delivery/pick up of the materials; Sends letter of reply.
None
1 day
Information Officer II
Circulation Officer (TTD)/
RDEC’s focal
2.a. For delivery
Drops the package at the post office/ delivery service provider
Mailing/
shipping fee
1 day
Admin Aide VI
Circulation Assistant
TTD/RDEC’s focal
2.b. For pick up by the client
Meet client in the Circulation Unit
*pick-up depends on the availability of the client
Information Officer II
Circulation Officer
TTD/RDEC’s focal
EXPECTED TURN AROUND TIME
5 Days
b.3 ERDB Online Publications
b.3 ERDB Online Publications
Office/Division
Technology Transfer Division (TTD)
Classification
Simple
Type of Transaction
Government to Government (G2G)
Government to Citizen (G2C)
Government to Business (G2B)
Who May Avail
Officials and employees of DENR, LGUs, other government agencies, academe, and other stakeholders who need the publications
CHECKLIST OF REQUIREMENTS
WHERE TO SECURE
None
CLIENT STEPS
AGENCY ACTION
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Visit ERDB Website: erdb.denr.gov.ph/ publications, and provide required information
Updates/maintains ERDB publications posted on the website
None
5 minutes
Information Systems Analyst II, PICTD-MIS
2. Download copy of publications
None
5 minutes
Sends CSM form to client
None
5 minutes
Information Officer II
Circulation Officer
TTD
3. Client fills-out the CSM form bit.ly/erdbcsm2023
None
5 minutes
EXPECTED TURN AROUND TIME
20 minutes
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